Craftsman Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

2.7K


Average Rating

4.9/5

Great experience
July 19, 2024
Overall rating

Our technician knew immediately, what the issue was and had it resolved quickly. Thank you!

Francine H,

Tellico Plains, TN
5 star
July 18, 2024
Overall rating

Everything was fixed in a reasonable amount of time. He did a great job.

James C,

Macon, GA
Riding Mower service
July 18, 2024
Overall rating

Great job as always with Tom. He needs a pay raise.

Gene M,

Belton, MO
Repair of mower.
July 18, 2024
Overall rating

My technician was very polite and fixed the mower. Great job and thank you.

Norma V,

Augusta, GA
Good job
July 18, 2024
Overall rating

He did a methodical good job in So. Cal. Summer heat. The old Sears lawn tractor lives a few more years.

Joanne D,

Rancho Cucamonga, CA
Service
July 18, 2024
Overall rating

He was very polite, knowledgeable and professional on the service appointment.

Michele C,

Golden Valley, MN
Tim is the very best part of Sears
July 18, 2024
Overall rating

He always shows up with a smile on his face and works very hard and quickly. He's worked in my driveway in 110 degrees and also in pouring down miserable rain. He's a workhorse of an employee and is the very best part of Sears, in my opinion, for YEARS!!

Gayle C,

Olive Branch, MS
Riding mower fixed
July 18, 2024
Overall rating

Very nice and worked out well

Jeanne D,

Poughkeepsie, NY
Lawn Tractor Home Repair
July 18, 2024
Overall rating

Service man Bret who did the repair was very good. Very friendly, appeared to be knowledgeable of the tractor and gave some helpful suggestions. However, Sears Home Service phone system was very difficult to use. An issue regarding a part for the repair was not delivered as expected and my efforts to contact a real live person to address the issue was extremely frustrating. Gotta review your phone referral system.

Sandra D,

Minneapolis, MN
Craftsman riding mower
July 17, 2024
Overall rating

Lawrence did a fine job of replacing the V-belt and idler pulley.Very professional. Job well done.

Harold Y,

Alpharetta, GA