Craftsman Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

2.7K


Average Rating

4.9/5

Lawn tractor seasonal service
March 10, 2026
Overall rating

Top rate service. Personable and professionable. Very good giver of advice.

John M,

Edwardsville, IL
Garden tractor service
March 09, 2026
Overall rating

Marty was so awesome again while servicing my tractor. He is knowledgeable and professional. I am so grateful for his time and efforts.

Rachel H,

Tacoma, WA
Quick fix without embarrassment
February 27, 2026
Overall rating

Tyler was helpful and discovered the issue quickly. He was reassuring and did nothing to leave us feeling embarrassed by the simple problem.

Michelle A,

Pittsford, NY
Very friendly
February 26, 2026
Overall rating

Joey was friendly, fast and explained the issue in clear terms 👍

Noemi A,

Houston, TX
Service
February 24, 2026
Overall rating

Great job. Great job. Very knowledgeable. Sears has a good representative

James T,

Enid, OK
Riding Lawnmower repair
February 20, 2026
Overall rating

Martinez does the yearly maintenance on my riding mower and replaced two sheaves this year. He does a great job and is a pleasure to be around. Thanks, Martinez!

Jacquelyne B,

Renton, WA
Great Service
February 19, 2026
Overall rating

Good coordination and communication with customer. Professional and timely repair of lawn tractor much appreciated

George E,

Ramona, CA
Wow, if only I could get this service everywhere!
February 17, 2026
Overall rating

Technician George came to diagnose my riding mower. This is my second time working with George he knows absolutely everything about anything mechanical. My tractor which I've had for 20 years had no energy, was moving very slow. George quickly diagnosed the problem explained why it was performing the way it was and fixed it, saving me thousands of dollars over the replacement cost of a new machine. Now it works *better** than new. It was also quick and efficient scheduling the service online you can bet I'll be back.

David G,

Cary, NC
Professional, Knowledgable and Friendly
February 12, 2026
Overall rating

Kyle is wonderful - knows his stuff and is pleasant to work with. Definitely recommend!

Bradley E,

Inverness, FL
Great service
January 13, 2026
Overall rating

Joey did a great job. Was on time a courteous.

Fred D,

Conroe, TX