Craftsman Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

2.5K


Average Rating

4.9/5

Great Service
June 17, 2025
Overall rating

John was professional, knowledgeable, and friendly. He provided quick and accurate service for our mower. I would recommend his service to anyone.

Lucas B,

Lansing, MI
Service Review
June 16, 2025
Overall rating

Gary was awesome and extremely helpful . Very knowledgeable about what he was doing.

John C,

Duncanville, TX
Sears lawn tractor service
June 16, 2025
Overall rating

Frank provided excellent service. He is very knowledgeable and was very courteous

Richard A,

Warwick, NY
Technician great, AI horrible!
June 13, 2025
Overall rating

Brent was great, but my experience with your AI assistants was dismal, and the six cancellations of scheduled repairs didn't thrill me either. Those assistants need to be able to answer ad lib questions, not just those you want them to!

Ellen B,

Portsmouth, NH
Tractor mechanic
June 13, 2025
Overall rating

Superb work just right thanks very much thank you thanks

Thomas Haven,

Poughkeepsie, NY
Excellent service!
June 13, 2025
Overall rating

Steven is true professional! He is reason why A&E is successful!

Bruce C,

North Easton, MA
Service repair
June 12, 2025
Overall rating

Tom is very knowledgeable and personable. He has worked on our Craftsman mower several times, and we have no complaints with the quality of his work.

Pamela S,

Bates City, MO
Riding Lawn Mower Repair
June 12, 2025
Overall rating

Very pleasant experience!! Thank you

Carmen S,

Holbrook, MA
Craftsman LT1000 electrical issues
June 12, 2025
Overall rating

Douglas was outstanding in troubleshooting a very difficult electrical problem as most electrical problems are. He took a lot of time to isolate the problem which turned out to be 2 separate electrical problems (diode connected to the stator and the blade engagement lever spring which holds down the lever and activates a safety switch. It was very impressive.

Glenn B,

Toano, VA
Great
June 12, 2025
Overall rating

He was professional, personality was outstanding. Very informative. Good jokes. I will call again.

Rosemary H,

Orlando, FL