Craftsman Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

2.7K


Average Rating

4.9/5

Great as Usual
May 13, 2026
Overall rating

Longtime service tech user.Always learn a new tip for him

James P,

Newton, NJ
Lawn tractor service
May 12, 2026
Overall rating

I always appreciate Brent's professional approach, his knowledge, and excellent performance of repairs on my equipment. He's been to my house several times in the last few years. Highly recommend.

Ray J,

Hampton, NH
Excellent customer service!
May 12, 2026
Overall rating

Matthew arrived on schedule and is an expert and knowledgeable. He is courteous and explains in great detail the services that he provides! He has been my go-to technician when I need my lawn tractor serviced or repaired.

Troy S,

Burlington, NJ
Excellent Technician
May 12, 2026
Overall rating

Fully explained the problem and fixed in no time. Will use again! Thank you

Brad N,

Sumter, SC
John is excellent Always
May 08, 2026
Overall rating

Outstanding service visit by John. Always glad to see John is the technician being sent to service Craftsman Tractor. No nonsense regarding the Mower and just a real pleasure to do business with.

Margaret W,

Three Oaks, MI
Great job...
May 07, 2026
Overall rating

I was not able to do this repair myself. Brent did a great job.

Jimyates Y,

Northwood, NH
Excellent
May 07, 2026
Overall rating

Dave has been servicing my tractor for years. He is always courteous and professional. He is an asset to your company.

Tom P,

Media, PA
lawn mower repair
May 06, 2026
Overall rating

he did a good job, on time and cleaned up well

Tom T,

Greenville, MI
Tuneup and check riding mower
May 05, 2026
Overall rating

Last time Bruce essentially saved my Sears Riding mower which had embedded its blade in a root. That was a major overhaul. This time it was a Spring tuneup, oil, filter, plug, and blade sharpening. Bruce does excellent work, explains everything, and is very friendly. I highly recommend him and appreciate the visiting service from Sears.

Michael C,

Monsey, NY
Craftsman mower
May 03, 2026
Overall rating

Positive experience. Solved problem and provided thoughts on what to look for to preserve battery life

Ed H,

Swarthmore, PA