Craftsman Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

2.7K


Average Rating

4.9/5

Garage door tech
March 03, 2025
Overall rating

Thorough and knowledgeable. Explained problems and how to minimize problem to recur.

Cristina S,

N Brunswick, NJ
Garage door opener
February 28, 2025
Overall rating

He was very knowledgeable, courteous and helped a great deal.

David W,

Saint Louis, MO
Snow Thrower repair
February 28, 2025
Overall rating

Cass is the type of employee any company would be blessed to have. He is efficient and knows what he is doing. I was extremely lucky to have him repair our two snow showers.

Kenneth M,

Sterling Hts, MI
Garage Door Opener Repair
February 28, 2025
Overall rating

Dan did a great job. Very thorough and answered all of my questions.

Richard S,

Tucson, AZ
Garage door opener repair
February 28, 2025
Overall rating

He was professional, timely, and pleasant. Highly recommended

Martin F,

Tallahassee, FL
Garage door opener
February 27, 2025
Overall rating

I miss all of our services that we used to buy at your store in our area and your technician was very great and knew his service well thank you

George H,

Moundsville, WV
Great
February 26, 2025
Overall rating

Fast and professional work very well done

Mark R,

Springfield, PA
Mr.
February 26, 2025
Overall rating

Layman was very knowledgeable, friendly, and quick in identifying the issue with my snowblower. Had it running within 15 minutes. I would definitely used his services if the need requires it. Thanks for the great service.

Miguel D,

Rockville, MD
Riding Craftsman mower
February 24, 2025
Overall rating

I did want to ask Andy why the lights don't work now. They always did. Maybe it's a quick fix I can handle but don't know the reason they are not working. He was very nice and efficient. Very pleased besides the inoperable lights.

Mark M,

Washington, MO
Excellent service from Stephen!
February 19, 2025
Overall rating

Stephen was knowledgeable, courteous and worked efficiently even in 18 degree weather in the unheated garage! I would suggest to management that an immediate contact person be readily available by phone when an employee requires a supervisor override to order parts online. My service man had to wait for more than 50 minutes to get a response. That's ridiculous.

Mary H/Debbie,

Cincinnati, OH