Craftsman Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

2.7K


Average Rating

4.9/5

Great
February 26, 2025
Overall rating

Fast and professional work very well done

Mark R,

Springfield, PA
Mr.
February 26, 2025
Overall rating

Layman was very knowledgeable, friendly, and quick in identifying the issue with my snowblower. Had it running within 15 minutes. I would definitely used his services if the need requires it. Thanks for the great service.

Miguel D,

Rockville, MD
Riding Craftsman mower
February 24, 2025
Overall rating

I did want to ask Andy why the lights don't work now. They always did. Maybe it's a quick fix I can handle but don't know the reason they are not working. He was very nice and efficient. Very pleased besides the inoperable lights.

Mark M,

Washington, MO
Excellent service from Stephen!
February 19, 2025
Overall rating

Stephen was knowledgeable, courteous and worked efficiently even in 18 degree weather in the unheated garage! I would suggest to management that an immediate contact person be readily available by phone when an employee requires a supervisor override to order parts online. My service man had to wait for more than 50 minutes to get a response. That's ridiculous.

Mary H/Debbie,

Cincinnati, OH
Fixed tractor
February 19, 2025
Overall rating

Technician was very, very professional. He did a great job.

Frank O,

Friendswood, TX
Great service
February 19, 2025
Overall rating

Brent knew exactly what to do and then did it! He also gave me a couple other tips.

Curt G,

Concord, NH
Lawn Tractor-LT2000
February 19, 2025
Overall rating

Was very happy with the service by TOM - he went out of his way to correct the problem's and make sure everything worked as it should

Leslie L,

San Antonio, TX
Snow Blower repair
February 18, 2025
Overall rating

Mr. Francis was arrived in time as promised and he repaired the Snow Blower.. His service was good.

Thomas K,

Altamont, NY
Finally got parts and got them installed
February 17, 2025
Overall rating

Worked with us to finally get parts, great guy to deal with

Dorothy D,

Novi, MI
Snow Thrower repair
February 17, 2025
Overall rating

Cass explained what needed to be done to repair my machines and the cost prior to repairing them. He was very professional.

Kenneth M,

Sterling Hts, MI