Craftsman Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
2.7K
Average Rating
4.9/5
Excellent!
He was thorough and competent. Quickly diagnosed the problem and corrected it.
Bruce P,
Lisle, ILRepair lawn mower
He was on and very professional. Did service and replace mower cable. Great job
Nancy E,
Lakeside, CALawrence
Lawrence arrived at my home on time and was courteous and professional. He asked what the problems were and when I explained them , he quickly found the problems and fixed them. His expertise was apparent, and he worked efficiently. Great job all around!
James M,
Stockbridge, GAJohn's service great, but didn't fix the mower…
John was great, replaced carb on lawn tractor. It started, let it run a few minutes, John left and I drove it fifty yards to the house, turned it off and let it set for half an hour. Wouldn't restart and showed same symptoms that it had before the repair. My issue is that I had to request another repair visit, John wasn't allowed to just return and investigate. I had to reschedule a new appointment for later in the week. John was the second technician. First one diagnosed the problem. Not John's fault, Sears service plan leaves much to be desired!
Paul K,
Richland, MIGreat service
Matt has serviced my tractor many times. He always gives you the break down for the cost and diagnosis. Very professional and easy to work with. Usually takes care of the problem on the spot.
Robert P,
Marmora, NJAmazing
David is amazing. I always appreciate how honest, knowledgeable, and great to work with he is.
Mike F,
Blue Bell, PAlawn tractor maintenance
Robert does nice work Robert is friendly Robert is accommodating thus is over ten words
Larry E,
Richfield, MNOn point
Great guy! Thanks for the quick install and service. Thanks again!
Stephen S,
Middleboro, MAMatthew Was GREAT!!
I SO APPRECIATE Matthew's Help With maintaining my tractor this year. He was a BIG help and I am Truly Grateful for him!! THANKS Matthew 😀👍‼️
Lynda Mary P,
Hamilton, NJStephen is great! Your phone service sucks!
The technition was great. I did have an appointment that no one showed up for and no one called me. The fact that you cannot talk to a human is absolutely horrible! The AI sucks and is not good customer service. Hire some humans!
Kristen W,
Essex, MA