Craftsman Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

2.7K


Average Rating

4.9/5

Tractor repair
June 30, 2025
Overall rating

Tim was very pleasant and had an interest in getting the job done. He was prompt in arriving when he said he would. That was very important to me.

Charmagyne A,

Memphis, TN
Excellent
June 27, 2025
Overall rating

On time. Accurate diagnosis. Had necessary parts, good and quick repair.

Jerry M,

Sebastian, FL
Tom is the best!
June 27, 2025
Overall rating

Expert mechanic and repair technician. Tom diagnosed the problem and explained what needed to be done to resolve the issue. Got the job done quickly. Absolutely the best of the best. He has repaired my Craftsman lawn tractors for years. Big praise. Big thanks !

Joel F,

Overland Park, KS
Great Service
June 27, 2025
Overall rating

Timothy was on time and quick to analyze the problem with my riding mower. He confirmed the drive belt had slipped off a pulley. He disassembled the mower so he could access the belt/pulley and reattach it. After reassembling, he tested that it operates correctly. He was at all times quick and efficient as well as friendly and respectful. I would welcome him back any time should my mower need repair.

Joe V,

Cordova, TN
Tom
June 27, 2025
Overall rating

Very kind and explain everything. Answer all that I asked. Thanks.

Nathan G,

Raytown, MO
Service was great
June 26, 2025
Overall rating

Again, great service and appreciate the transparency. Very helpful and professional.

John O,

Mechanicsville, VA
Service person did an excellent job very helpful and person
June 26, 2025
Overall rating

Very helpful and productive in solving my problems on time and communicated issues very understandable!

Dale P,

Cincinnati, OH
Work on starting and deck dropping.
June 25, 2025
Overall rating

Gary was great. Fixed deck and gave advice on maintenance and proper battery to use.

Henry H,

Crowley, TX
Replaced starter on my lawn tractor.
June 25, 2025
Overall rating

The mechanic knew what he was doing, wasted no time and got it done. Nice friendly guy.

March H,

Williamstown, NJ
Riding lawn mower service
June 24, 2025
Overall rating

Thorough and competent service. He was polite and friendly too.

Kimberly F,

Willowbrook, IL