Craftsman Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
2.7K
Average Rating
4.9/5
Sear Service
Why is the time window 8:AM-5:PM? Not too many years ago, customers were given the option of 8:AM-12:PM or 1:PM-5:PM. It is very hard to block out an entire day, but it is a lot easier to block out half a day. It would seem to me that if you truly are interested in customer SERVICE, you would do this.
Kanawha,
Henrico, VAreplaced idler pulley
He needed a lot of help from me. It was broken off and took two of us to remove the broken parts. He knew what needed to be done.
Lester D,
Powder Spgs, GAJordan not told we needed keypads repaired or replaced.
Jordan came prepared for a routine maintenance call only even though I specifically told the operator who took the order we had specific problems with the numbered keypads for each door. So Jordan had to schedule another call 2 weeks from now for that.
Rebecca K,
Bel Air, MDWhy my Craftsman riding mower was cutting out
John told me I needed a new carburetor, so l need him to come back, l want it.
Edward K,
Youngstown, OHFine
Great to have yrs of experience Thnx. Craftsman tractor
Keith J,
Bolingbrook, ILLawn mower repair
Work was done timely and done well. Repair was way more expensive than it should have been looking at how long it took to repair!
James L,
Mapleton, NDGood work
High prices and some delay. Wrong part shipped luckily he had the right part in his truck.
Thomas R,
Merrimack, NHDependable service expert service
Knowledgeable technicians. Polite and great service. Would recommend to friends and family. Been searching for months, sears will now be our go to.
Betty G,
Stockbridge, GARepair of Craftsman riding mower
I needed mower blades replaced, Belts inspected, and rear tires replaced. Christopher did not carry new blades in his van. The belts were visually inspected. Only one rear tire was removed and the new tire was installed but could not be inflated, Christopher did not carry the proper tools to inflate. So that was the extent of the service. Christopher has previously come to work on my riding mower and he has always satisfactorily completed the work. This trip was not one of them.
George A,
Riverside, CAAlways Awesome!
Steven always does a great job. Quick to diagnose And patiently explain the necessary repair.
BJC,
Andover, MA