Craftsman Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
2.7K
Average Rating
4.9/5
Successful repair!
David was very nice and did great work. Garage works now.
Michelle P,
Watchung, NJDavid P. ID #505
In a word, excellent ! David is truly a master mechanic/technician. He has worked on my Craftsman tractor over the past 8 years and is very knowledgeable and consistently accurate about diagnosing the problem whether mechanical or electrical ! I am an extremely satisfied customer and believe the labor costs are fair.
Vincent R,
Bernardsville, NJGreat service
Was totally professional and quick. Will always cause Sears with technicians like him. Nothing bad to say. Great guy
Ricardo J,
Holly, MISears service man
Byran is a very knowledgeable young man, very polite and respectable. He explained it all to us. He needs to be in charge of the service dept. Thank you for sending a Sears service man like they used to have years ago. Andretta Kobik
Andretta K,
Tarentum, PALT2000 Craftsman repair
On time and very informative on the problem and answering questions about the issue. Very friendly and helpful.
Maria A,
Matawan, NJService man and Dave was excellent
Dave has a reservoir of knowledge and talent. He is the best.
Yo D,
Vernon, NJRepair
George was friendly and gave me go feed back on my tractor/mower. Very helpful
James B,
Middlefield, OHDonald Iwanski
Excellent experience with Cass. Very helpful and knowledgeable. Thank you.
Donald I,
Canton, MIGreat service
Tim was on time and extremely knowledgeable about my mower. He also shared great tips on keeping my mower in top shape.
David O,
Olive Branch, MSCass is AWESOME! Parts delay "stunk"
I give Cass 5 stars + Great job!! Not happy with parts delay. Waited almost a month between diagnosis and finally having repair completed. Not Cass's fault. Could not speak with a human. Unfortunately I can't recommend Sears home services. Will have to go with Weingartz next time.
Darryl S,
Oak Park, MI