Craftsman Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

2.5K


Average Rating

4.9/5

Sears Appointment on Sears Tractor - Great service
July 28, 2023
Overall rating

Excellent service and very professional technician. Stephen wanted to make sure that our Sears lawn tractor was in optimum condition.

Margaret L,

Tyngsboro, MA
Excellent service
July 28, 2023
Overall rating

Very knowledgeable, friendly, and adaptable. Persistent in getting the problem solved.

Wesley S.,

Hillsdale, MI
lawn tractor repair
July 28, 2023
Overall rating

michael is a very well trained mechanic with many years of actual repair on the job. he recognized the repair needed on my lawn tractor and fixed it. his service is what you look for in a mechanict that you can trust.

Hilda A,

Vista, CA
Excellent technician
July 28, 2023
Overall rating

Technician fantastic! Your service center call center is terrible would not recommend Sears to anyone!

Lee M,

Abingdon, MD
Riding Lawn Tractor Repair
July 28, 2023
Overall rating

On time, courteous, effective and efficient! Hot day and work was completed as expected! Thank you for a job well done!

MO,

Barrington, IL
Top Marks
July 28, 2023
Overall rating

Timothy arrived on time was professional and efficient. Couldn't recommend him enough. Wish all service personnel were like this one. Five stars. A++

Glennetta M,

Memphis, TN
Stuart great as always
July 28, 2023
Overall rating

I have no complaints with the service tech. I was very disappointed that you are no longer offering a service agreement for lawn tractors. Seems like companies are caring less and less about the customer.

Karen R,

Inverness, FL
Jim did an excellent job tuning up my rider!
July 28, 2023
Overall rating

I bought my craftsman lawn rider in 2007. Every Year in the spring I would call Sears to Tune it up. I needed it to run properly and I always got tremendous service. It is an easy machine for me to operate. Keep giving customers the great satisfaction.

Nancy McCron,

Tonawanda, NY
A Fine Reflection of a Professional
July 28, 2023
Overall rating

Chris was very professional and explained every detail of the process. Even taking time to shown me the damage from the the old part and explaining the causes. Sears has a DamnGood Team member in Chris.

Timothy N,

Columbus, OH
Garden Tractor Service
July 28, 2023
Overall rating

Stephen was able to quickly identify the problem and proceeded to put a new belt on mower. Runs smooth now. Stephen also gave me important advice on how to properly put equipment away at end of season. Thank you.

Fred M,

Grafton, MA