Craftsman Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
2.7K
Average Rating
4.9/5
My Visit
I just wish you'd stock parts in the truck...I needed a pully (after we sent for a new belt) but I was now willing to drag the process out for a third visit. Ron was great and knowledgeable.
Charles H,
Rosamond, CAGood job
Good service Roy did a very good job and did the job in a timely manner
Alvin C,
Vinton, VAHome service
It is nice to see that you still offer home service for lawn & tractors. It is very much needed unless you want to go rent a trailer. Thank you
Donald S,
New Haven, INCraftsman riding mower repair & service
Brad did a fabulous job and was extremely professional and efficient. He also gave me useful tips and information about the mower. Thank you, Brad.
Marjorie H,
Cape Coral, FLGreat
It's was good he wad very polite & knowledgeable of fixing the mower, Great Tech.
Mike F,
Dyersburg, TNTractor repair
Tyler and Jim are absolutely great. On the appointment they are professional, friendly, customer oriented and proficient in their work. The Sears automated system is the opposite of all those descriptions. The strength is with AEs people. Please return some of the autonomy to all levels of your service. After 11 years of my annual maintenance package I realized my loyalty did not ensure being prioritized in season. Due to back ordering of parts and scheduling delays I lost almost 12 weeks of peak grass season without a fully functioning tractor. Tyler and Jim rock. Sears is a shell of the quality they once delivered.
Jeffrey S,
Rush, NYRiding Lawnmower maintenance
Took care of maintenance Found problems and consulted with me before repairs Very polite
Roxanne S,
Homosassa, FLExcellent service
Appreciate the outstanding service
Joanne T,
Port Tobacco, MDOn time, proffesional, affordable
Ricky quickly replaced my mower spindle assembly and explained what he was doing. He arrived with all the needed equipment and also adjusted the steering. Highly recomend him.
Eric F,
Rochester, MNTop-notch service!
Frank is one of the most excellent repair persons I have ever met! Do everything in your power to keep him!
Susan Q,
Florida, NY