Craftsman Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

2.7K


Average Rating

4.9/5

Great service provided by Roy!
August 21, 2023
Overall rating

Communication was great and Roy spent a substantial amount of time troubleshooting my problem. Still a small issue to be addressed when he returns but overall, great professional service!! A+++

Mike H,

Advance, NC
Awesome service
August 21, 2023
Overall rating

He showed up within the window of time provided and called after his last stop to let me know he was on his way. All requested service, oil change, lube, oil filter, fuel filter, tire pressure, changed my blades and removed the debris under the mower deck and ended with a power wash, all done within a 45 minute window. Now my Craftsman 46" ride on mower is running like a new machine. I was able to get a 25% credit because I have the Sears Home Appliance Warranty. Highly recommend.

Deborah D,

Deerfield, NH
Riding Mower Service
August 21, 2023
Overall rating

The technician provided professional and courteous service. In addition, the technician recommended techniques to use in the operation of the equipment.

Rudolph Y,

Ocala, FL
Riding mower repair
August 21, 2023
Overall rating

Great job and responsiveness! Part had to be ordered and he came back promptly.

Sharon J,

Mechanicsvlle, VA
Honest and knowledgeable
August 21, 2023
Overall rating

Steven has been servicing our sit down lawn mower for years. We trust his work and advice. He is is always on time, friendly and knowledgeable about our lawn mower.

Paul S,

North Andover, MA
Lawn mower repair
August 21, 2023
Overall rating

Wonderful service. Service was on time, efficiently worked, was informative and polite. Would recommend using Sears.

Margaret H,

Lees Summit, MO
AMAZING!!
August 21, 2023
Overall rating

Angel is very knowledgeable, pleasant and informative. She's the BEST!!

Kat,

Phoenix, AZ
Riding Mower
August 21, 2023
Overall rating

On time, called promptly on day promised, preformed analysis of need.

John H,

Midlothian, VA
Tractor Mower Technician
August 21, 2023
Overall rating

David has always worked on my lawn mower and snow plow. He's very good at what he does. He's an excellent technician, as he has kept my machines up and running for well over a decade. He's able to quickly diagnose problems and provide workable and timely solutions. I will continue to rely on David's expertise and technical services. Truly 5 stars!

Barry S,

Flanders, NJ
Noisy Garage Door
August 21, 2023
Overall rating

He arrived on time. Completed garage door tune-up. He was very personable and he knew what he was doing. I like the Sears garage door protection plan.

Fred B,

Dearborn, MI