Craftsman Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
2.7K
Average Rating
4.9/5
Great customer service
Oscar was great! He was very nice and fixed my mower with no problems. Thank you again!
Richard S,
Wesley Chapel, FLGreat Job & Great Service
Great experience. Friendly and fast. Knows his stuff. He was a pleasure to speak with and there were no surprises. Explained everything clearly. He arrived when he said he would which was on the early part of the the time window.
Brian K,
Darien, CTExcellent Technician
Oscar provided excellent service, knows what he is doing and is very customer satisfaction oriented. He came out once before when we had issues and I plan to ask for him if anything else comes up. Great job Oscar and thank you.
Cathy L,
Plant City, FLExcellent Service
Lawrence Has always been a very professional gentleman. I appreciate his fast service and professionalism. This is a win-win for Sears.
Ken H,
Lithonia, GAMark is Old School Professional
I've been a Loyal Sears Customer for over 40 Years. The automated Customer Service is Awful. Impossible to get someone live. Mark is the Only Reason I haven't ended this relationship.
Carl V,
Sandwich, MAExcellent
Wonderful job by mathew would be happy to have him back again if ever have futher troubles
Laura B,
Burlington, NJCraftsman rider mower service
Alan has kept my old Craftsman running for years. Whenever something breaks or wears out Alan comes to the house and quickly diagnoses the problem and provides the fix right in the driveway. Faster, easier and cheaper than taking tractor to repair shop!
George M,
Falmouth, MEFrank Excellent
Very knowledgeable tech, knows his trade. U should have more technicians like Mr. Frank. Excellent.
Julio Rivera,
Yorktown Hts, NYService provided by Stuart on a Craftman Tractor
Stuart was very punctual and came on time. He is a professional that knows well his work and has been always like this through most of the years that we have the tractor under Sears Master Protection Agreement. We are really very satisfied.
Maria Fernadez,
Homosassa, FL 34446Greatly Exceeded Expectations
From my research I expected that my tractor was not repairable due to a failure in the transmission for which there was no repair or replace option. The technician, Dave, tentavely agreed however he still proceeded thru all the possible steps to assure both of us that our initial assumptions where correct. By the time he left I was 100% confident of Dave and our conclusions.
Alfred P,
Norristown, PA