Craftsman Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

2.7K


Average Rating

4.9/5

Riding mower repair
August 30, 2023
Overall rating

I had a bent arm on my deck which resulted in mower inability to properly cut grass. Lawrence arrived ready to make the repair. Lawrence took his time to replace the part and ensure the mower was now cutting properly. I am highly satisfied with the results

Derrek P,

Stone Mtn, GA
Riding Mower
August 30, 2023
Overall rating

Chris was here on time and completed putting new parts in a timely manner!

Gretchen Y,

Heath, OH
Tractor repair
August 30, 2023
Overall rating

Very knowledgeable explained what happened to not start. Reaffirmed what I had forgotten on operating it

Richard B,

Lawrenceville, GA
Zero turn mower
August 30, 2023
Overall rating

Christopher always does a great job. He lets me know on what I can do to maintain my mower

Mike S,

Satsuma, FL
Craftsman Lawnmower tractor servicing
August 30, 2023
Overall rating

I found Daniel to be a very pleasant person to deal with. He was very competent with the work he performed on my craftsman mower and finished the job professionally and in a timely manner. I would hope if I needed services again he would be the person to do the job.

Rich P,

Westport, CT
Third time's a Charm? FINALLY!!
August 30, 2023
Overall rating

Due to no fault from Doug! He was out here 3 times! This was ALL because of the "Customer service specialists" at Sears don't know what they are doing! Their customer service is the WORST! Mr. Doug was patient, and understood what the problem was! It took Sears over 1 month to "find" the part...I contacted the local contractor who does most of the work...I was told that they had suspended doing work for Sears because they had NOT been paid! BTW..They found the part in about 2 hours!! My parents have been customers for OVER 50 years, I guess that makes no difference! No wonder they went Out of business!!

Michael,

Virginia Bch, VA
Excellent
August 30, 2023
Overall rating

Very Professional, he has been my repair tech for years. Excellent Service

Celina C,

York, SC
Ms Constance T. Walker
August 30, 2023
Overall rating

He is always kind, respectful and takes his job seriously.

Constance W,

Madison Hts, VA
Snow thrower repair
August 29, 2023
Overall rating

He was very nice and knowledgeable. He gave us some advice too.

Usha S,

Old Bridge, NJ
Great service provided by Gary
August 29, 2023
Overall rating

Gary came and spent time repairing g my tractor. The call was to fix the blade, after repairing the blade, he checked the lawn tracker to make sure everything was operating optimally. Thanks Gary for your handwork and curiosity

Wissam H,

Northbridge, MA