Craftsman Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
2.7K
Average Rating
4.9/5
Good Job
Jim did a fine job diagnosing the issue with my lawn tractor (broken pusher rods) on the first day and ordered the parts. Came back a couple weeks later and promptly installed them. Communication was easy between him and I. Only issue was a scheduling snafu on Sears' part—no show/no call on second scheduled appointment date. I texted Jim personally and he was able squeeze me in the same day—he mentioned there was a new scheduling system that may have caused a casualty to my scheduled second appointment. All in all though I would highly recommend Jim's service. Prompt, communicative, and accurately fixed the problem once the correct parts were present.
Eric B,
Akron, NYCraftsman Tractor repair
David was Punctual as To the time when he Called. Knew what The problem Was and ordered the parts
Patrick B,
Flint, MIGreat
Always professional and pleasant
Deborah A,
East Syracuse, NYLawn Tractor Repair and Maintenance
Thanks Again for your assistance today. Your help was appreciated. Still think Sears Customer Service is horrible and that they need to work on that.
James S,
Winston Salem, NCLawn tractor repair
Very knowledgeable, friendly and helpful. Dose good work..Having to wait 3 weeks for parts didn't seem right. Not his fault 1st week he was over booked. Next week didn't have parts had to order them, 3rd week got my lawn tractor fixed.
Joe J,
Hastings, MITractor repair
Probably the best person Sears has sent to my house EVER.
Douglas Scott,
Sterling Hts, MIExcellent service and a pleasure to work with.
Dean was great and very accommodating. I always call Sears because of Dean. He's the best!
Greg D,
Downingtown, PArating of service
very thorough, courteous and professional. Completed the task on our lawn tractor.
Louise H,
West Memphis, ARGreat service
Thanks for quick diagnosis and easy repair. Job well done.
VLG,
Uppr Marlboro, MD6 STARS!!
Could not ask for better service. Prompt & courteous. We were completely impressed with James' professionalism, knowledge and customer service. James went above and beyond to ensure our satisfaction. What a great guy!! Thanks again!!
Paul H,
Arcola, IL