Craftsman Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

2.7K


Average Rating

4.9/5

Great service!
September 20, 2023
Overall rating

Tyler was kind, knowledgeable and got the fix done quickly. Would recommend!

Brianne M,

Rochester, NY
Home owner
September 20, 2023
Overall rating

David was excellent, quickly able to diagnose the equipment problem and fix. David is a credit to your organization.

Anthony J,

Lansdale, PA
Excellent job!
September 20, 2023
Overall rating

Robert was the absolute best!! Diagnosed and repaired problem quickly and efficiently. Took time to explain proper operation of tractor to me and patiently answered my questions. Give him a raise!! Delighted with his service and fine attitude. Great employee and person. Thanks so very much Robert! 👍😊

Peggy L,

Dix Hills, NY
Scheduling on your web site
September 20, 2023
Overall rating

It took me three times scheduling an appointment one week apparent to finally get service. Your system to schedule and follow up are a terrible mess.

Tom K,

Stafford, VA
lawn mower
September 20, 2023
Overall rating

very good got right to the problem was on time

Joanne S,

Bowman, GA
Paul, tractor repair man
September 20, 2023
Overall rating

He gave a good description of the problem with the riding lawnmower.

Esther McNeill McEachern,

Chattanooga, TN
Communication
September 20, 2023
Overall rating

Allan did a good job but your communication system is horrible. I was trying to get a hold of someone all day yesterday and it was impossible. You need to improve it so if we need to speak to an actual human being you can. Everything can not be resolved using AI.

Laura L,

Brook Park, OH
Great Service Technician
September 20, 2023
Overall rating

Gary is so knowledgeable and detailed oriented. He really went above and beyond when servicing our riding lawn mower. He followed up with us on a few occasions to see if the parts arrived and explained everything about maintaining it. I would highly recommend him!

Helen B,

Coventry, RI
Brad
September 20, 2023
Overall rating

Bradleye obviously knows what he is doing and has years of great experience. He is very personable. I am always happy to know that he will be the tech on my tickets. I would rate him with more stars if I could. In short awesome service. 🙂🙂

Joseph H,

Ft Denaud, FL
The best ever to have given Sear the world 🌎 best service
September 20, 2023
Overall rating

I'm going to miss him he's the best Sear service man ever

Andrea Butler,

Glenolden, PA 19036