Craftsman Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
2.7K
Average Rating
4.9/5
Diagnostic
Great can not afford the repair
Elvira G,
Kyle, TXReplace drive belt on dated riding lawnmower
Very difficult job Chris handled exceptionally well . Very professional, knowledgeable.
Carl G,
Westerville, OHService during Tropical Storm!
We were elated that Douglas did not cancel tractor service appointment! We had to use our push lawnmower for several weeks to cut grass on our large property. He got our tractor back up and running properly. Thanks
Katherine K,
Carrollton, VACHRIS
Shane did an outstanding job repairing my lawn tractor. He will always be welcome to handle my repairs. The SEARS phone system SUCKS!!! It is impossible to call in, talk to the individual answering the phone and get a decent response. I called 7 times one evening to get some information. The AI system answered the call, gave me 2 options - cancel the service or change the date. Since neither of these allowed me to ask a questions, the AI system said good by.
Christopher T,
Crystal Lake, ILOutstanding Service
As always working with Joey is a great learning experience. He always gives me a abundance of good advice that you can't get out of the owners manual. He is a pleasure to work with and I always break into a smile when I see his Sears Van pull up to the driveway. Once again he got my Craftsman Riding Mower running better than ever!
Douglas C,
Fulshear, TXDiagnostics and provide instructions
He is very good! Friendly, quickly solve my problem!!! Thanks!
Thach V,
Jessup, MDFixing my craftsman lawn tractor
I liked that I felt very confident by andy. He did a fantastic job and was great because he took the time to give me excellent advice on other ways to help take care of my mower. I can't say enough but good things about how thorough he was on taking care of me and my mower.
James Deason,
Saint Louis, MOFirst class treatment, educational, open and honest !
I have had the pleasure of dealing with Stewart over several years. Stewart always calls and gives me an appointment arrival estimate. If he is delayed, he calls with additional arrival time. He follows up when he is on the way. If every home service would follow his work ethics, their businesses would prosper. Stewart has become the one yearly appointment we look forward too!
Keith Ellis,
Ocala, FLBret was very good
He did a very good job I was very happy with his knowledge
Jimmy E,
Albertville, MNowner
tractor sounds better now than when new thank you much
David V,
Rochester, MA