Craftsman Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

2.7K


Average Rating

4.9/5

Just glad it is done
October 05, 2023
Overall rating

Andy was the only good thing about this service. It took too many calls to actually book an appointment, got too many texts threatening to cancel if I didn't confirm after I had done so multiple times. This was so unlike previous years. What happened to customer service?

Glenda H,

Saint Louis, MO
outstanding service!
October 05, 2023
Overall rating

Daniel performed what was ordered with great efficiency and expertise, showing me aspects of my lawn tractor I did not know, but would make its operation better. While my experience with the Sears website and information was not positive, his polite and professional service will keep me a future Sears customer. William Rossiter

William R,

Redding, CT
Repairs done right
October 05, 2023
Overall rating

Arrived early completed repairs promptly He was friendly and extremely knowledgeable regarding the repairs I will definitely use sears repairs in the future and recommend it to all my friends and family

Michael S,

White Plains, MD
Rikki
October 05, 2023
Overall rating

Rikki seems to be very knowledge and did finished the repairs in a timely manner.

Jack B,

Las Vegas, NV
Very Smart N Friendly
October 05, 2023
Overall rating

He knew what to do N help me out, Thank You very much. But the bill was very hard on a Senior citizen.

Frank L,

Lehigh Acres, FL
Frank did very good job
October 05, 2023
Overall rating

Frank resolved the issue. Mower Tractor engined starts and is working now. I diagnosed that tractor needed cleaning.

Nisar A,

Goshen, NY
Brent to the rescue!
October 05, 2023
Overall rating

This guy really knows what he's doing. He's efficient, fast, and gave me some great advice concerning my lawn tractor that I can't wait to put into practice (as soon as it stops raining)! Thanks, Brent!

George B,

Pelham, NH
Tractor
October 05, 2023
Overall rating

He was very polite and he showed us what the problem was.

Linda D,

Madison, OH
Service
October 05, 2023
Overall rating

George has been here several times. He's always been courteous and efficient getting the job done in a timely manner.

Kathryn A,

W Farmington, OH
Bryan is a great specialist
October 05, 2023
Overall rating

Bryan always goes out of his way to make sure our machines are running smoothly, always friendly and professional.

Barry E,

Amity, PA