Craftsman Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

2.7K


Average Rating

4.9/5

Joey's Review
December 14, 2023
Overall rating

Joey showed up on time, diagnosed the problem and fixed I'd have him come back anytime!

Paul M,

Conroe, TX
service lawn tractor
December 14, 2023
Overall rating

george was pleasent and on time .great attitude and i would call for him again if i needed service.

Michael R,

North Ridgeville, OH
Excellent service and very friendly and professional.
December 13, 2023
Overall rating

Professional. Courteous. Knowledge and friendly as wel as cleaning up afterwards.

Sher H,

Lumberton, TX
Lester was kind ..
December 12, 2023
Overall rating

Lester was considered and did a good job of fixing my craftsman tractor..

Duane W,

Cooksburg, PA
Homeowner
December 12, 2023
Overall rating

Gary is incredible! He has been servicing my lawn tractor for a number of years and is the main reason my 12 year old riding mower is still running!

Alan S,

W Greenwich, RI
Sears tractor overhaul
December 12, 2023
Overall rating

Absolutely the best tech I have ever had come to my home. Recommend him very highly!

Dianna H,

Maple Grove, MN
Rita & B Pealer
December 12, 2023
Overall rating

The technician was great. Very professional. Would have him back anytime. The parts are another matter. We had to wait five weeks for it. Called several times. Took forever to get to talk to a person. On 12/5 6:30pm I talked to Jean. She said she would pass on the message and some one would call me back in 24 hrs . She said part was on order. Six days later, still no call. On 12/11 3:51pm called back talked to Abraham. He said the part was ordered on the 8th and that we should call in when we get the part. I don't know how the part could have been ordered when I talked to Jean. But Abraham said it was ordered on the8. They need to get there stories straight. Very disappointed I'm that. We're 73 &76 years old and we had to lift up a heavy door every time we went in & out. My husband is recovering from shoulder surgery and it was hard on him and I. So we weren't happy with the long wait on the part!!! Serviceman was great!!

Rita& P,

Chagrin Falls, OH
Repair of tractor mower
December 12, 2023
Overall rating

Repair was done successfully. Repairman very professional and courteous. Rate 5 out of 5 being best. Would appreciate my manuals returned that we gave him for references for parts numbers for my mower.

Mary M,

Tumwater, WA
Prompt, professional and courteous!
December 12, 2023
Overall rating

Oscar arrived right on time, completed his assignment proficiently and professionally, and was friendly, courteous and informative throughout the process. Best technician ever!

Neal M,

Clermont, FL
Great service
December 11, 2023
Overall rating

Jonathan always perform a great service . He is a great person . Thanks

Luz A,

Jessup, MD