Craftsman Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

2.7K


Average Rating

4.9/5

Service
February 24, 2026
Overall rating

Great job. Great job. Very knowledgeable. Sears has a good representative

James T,

Enid, OK
Riding Lawnmower repair
February 20, 2026
Overall rating

Martinez does the yearly maintenance on my riding mower and replaced two sheaves this year. He does a great job and is a pleasure to be around. Thanks, Martinez!

Jacquelyne B,

Renton, WA
Great Service
February 19, 2026
Overall rating

Good coordination and communication with customer. Professional and timely repair of lawn tractor much appreciated

George E,

Ramona, CA
Wow, if only I could get this service everywhere!
February 17, 2026
Overall rating

Technician George came to diagnose my riding mower. This is my second time working with George he knows absolutely everything about anything mechanical. My tractor which I've had for 20 years had no energy, was moving very slow. George quickly diagnosed the problem explained why it was performing the way it was and fixed it, saving me thousands of dollars over the replacement cost of a new machine. Now it works *better** than new. It was also quick and efficient scheduling the service online you can bet I'll be back.

David G,

Cary, NC
Professional, Knowledgable and Friendly
February 12, 2026
Overall rating

Kyle is wonderful - knows his stuff and is pleasant to work with. Definitely recommend!

Bradley E,

Inverness, FL
Great service
January 13, 2026
Overall rating

Joey did a great job. Was on time a courteous.

Fred D,

Conroe, TX
Lawn mower repair
January 07, 2026
Overall rating

Joey got my mower back in service in great manor. He has been here before, abd does great work.

John W,

Katy, TX
Stephen was Great
January 01, 2026
Overall rating

The AI Sears software left us reserve a service appt in the winter to service our riding mower. When the serviceman arrived, he let us know that it was a mistake and they weren't servicing mowers until Spring. Thankfully Stephen took a look anyway and diagnosed our problem. Aside from Sears messing up with the AI software, I was very happy worth Stephen's service call.

Amy J,

Ft Mitchell, KY
Stan was great.
December 31, 2025
Overall rating

He was very thorough and even showed me what to do in case the garage door wouldn't open again.

Judith R,

Los Angeles, CA
Keeps on ticking
December 16, 2025
Overall rating

This tractor is over 20 years old and Stephen keeps it running. It took three trips to finally get it right.

Tim N,

Georgetown, MA