Craftsman Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

2.7K


Average Rating

4.9/5

Riding lawnmower repair
March 26, 2026
Overall rating

Friendly knowledgeable and efficient Sent an msg when in route , On time ,

Marlon C,

Valley Center, CA
Craftsman zero turn lawn mower
March 26, 2026
Overall rating

Andy diagnosed the issue to a bad carburetor and after getting it in s few days later, he had it unattainable and running like a champ again. He was very professional and communicating was excellent. Very prompt service.

Steven J,

Saint Charles, MO
Looks out for the customer
March 25, 2026
Overall rating

My 26 year old Craftsman garden tractor started acting up, so I set up an appt with Sears Home Services. John came out within 48 hours, quickly diagnosed the problem as a bad carb, and provided me with the most cost effective solution. Teo thumbs up!

Robert S,

Battle Creek, MI
Friendly service
March 17, 2026
Overall rating

Joey was early for his appointment, knew exactly what to do & was quick. He checked to make sure the lawnmower worked properly before he left. I am very happy!!

Geneva S,

Webster, TX
David
March 14, 2026
Overall rating

He was very nice and performing the job. He explained everything thing he did. And thank you for sending David to help me.

Norma S,

Columbia, SC
Outstanding Service
March 10, 2026
Overall rating

I'm a 75 year old disabled veteran who used to all my own Lawn Tractor maintenance and I know a great mechanic when I see one. Tom has a deep knowledge of all things mechanical and specifically Mower engines. He expeditiously completed the routine oil/fuel/ and air filter replacement and an oil change as well as chassis adjustment and lubrication. He cleaned out the mowing deck and belt covers and checked the status of everything. He's the best at his trade and look forward to seeing him again next year.

Roger B,

San Antonio, TX
Lawn tractor seasonal service
March 10, 2026
Overall rating

Top rate service. Personable and professionable. Very good giver of advice.

John M,

Edwardsville, IL
Garden tractor service
March 09, 2026
Overall rating

Marty was so awesome again while servicing my tractor. He is knowledgeable and professional. I am so grateful for his time and efforts.

Rachel H,

Tacoma, WA
Quick fix without embarrassment
February 27, 2026
Overall rating

Tyler was helpful and discovered the issue quickly. He was reassuring and did nothing to leave us feeling embarrassed by the simple problem.

Michelle A,

Pittsford, NY
Very friendly
February 26, 2026
Overall rating

Joey was friendly, fast and explained the issue in clear terms 👍

Noemi A,

Houston, TX