Craftsman Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

2.7K


Average Rating

4.9/5

Mark, I thank you so vey much. You Are Fantastic.
June 24, 2024
Overall rating

Mark was such a wonderful repair technician!!! He truly knew exactly what and how to do what the service call was for. He was very patient with my questions and explained everything in such a respectable manner. Sears can be very proud to have you as one of their representatives and technician!!! Thank you so vey much Mark. Hope I have the pleasure of having you on my forthcoming call for my riding mower!

Dianne,

Merrillville, IN
Excellent Service as Always
June 24, 2024
Overall rating

I can always count on Sears Home Services and especially Marvin. No matter what it takes, Marvin is there not only to make the repairs but to offer tips on maintenance and operation of my lawn tractor. This repair was not easy and Marvin is patient, friendly and just terrific. Thanks so much.

Cyril Miller,

N. Chesterfield, VA
Oil problem
June 22, 2024
Overall rating

He was great! Fixed the problem perfectly! Nice to have someone who knows how to take care of these things that I don't know anything about. Thank you for expert service.

Cheryl A,

Mantua, OH
Repair experience
June 22, 2024
Overall rating

My experience with Mark's repair service was great. Arrived on time, knowledgeable, friendly. Not real happy that one of two parts ordered by Mark was wrong. Mark completed the repair without the correct replacement part making the mower operational again. Will see if his efforts result a a long term fix.

Michael Dunderdale,

Hanover, MA
Mower deck
June 21, 2024
Overall rating

He is a good technician. My misfortune that this repair was needed only after 2-3 hours of Use after service done to deck on 17 may and 2 days after my maintenance agreement expired. Satisfied with repair

Rhea D,

Lavernia, TX
Garage door
June 21, 2024
Overall rating

He was great. Explained what he was doing and answered my questions.

Karen J,

Whitehall, OH
Garage doors
June 21, 2024
Overall rating

Chris introduced himself. He immediately got to work. Chris tested the doors to make sure they were working properly. Lubricant were applied to both doors. I had a couple questions which Chris was happy to answer. Very nice experience.

Karen J,

Whitehall, OH
Excellent
June 21, 2024
Overall rating

Dave was courteous, knowledgeable and extremely helpful. Overall, one of the most valuable technicians.

Thomas Z,

Perkasie, PA
Repair of my Craftsman lawn tractor
June 20, 2024
Overall rating

The last technician was very knowledgeable and fixed all the issues with the parts ordered. He was scheduled to come only tomorrow, but called me if he could come today itself to fix it, as the parts ordered had been delivered this morning.

Raghu R,

Minneapolis, MN
Tractor repair
June 19, 2024
Overall rating

Technician was very knowledgeable and very professional

Joseph N,

North Canton, OH