Cooktop Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
3.1K
Average Rating
4.7/5
Stove top igniters not working
Got my stove back to work properly! The igniters were not working and Abel replaced them.
Karla L,
Kemah, TXTechnician was excellent
Brian was excellent, no problem with him or his work whatsoever. Sears help desk/service center totally different story. Received our part one week ago and started trying to get through to someone to schedule an appointment, could never make it past the automated system, no matter what options I chose. Then yesterday, Labor Day, I get an automated call saying my service was scheduled for today, luckily we had nothing on the calendar. Never received an email or text about my appointment until 0600 hrs today, the day of my scheduled appointment. I would appreciate more human contact and not automated message services.
Daniel M,
Callaway, FLGreat experience
Jeremy was so nice and very helpful. He took care of our oven problems in a timely manner.
David S,
Gonzales, LAEvaluation of Mr. O
Hard worker, calm, & intent on getting the job done. A pleasant professional.
Mark Krinsky,
Houston, TXDouble oven
Benny replaced a blower fan in my double oven. He was very careful in removing oven and did an excellent job.
Carolyn P,
Germantown, TNStovetop
Great customer service
Jonathan D,
Mineral Wells, MSHonest & informative
On time when text notified me. Very polite, Honest & informative
Elizabeth H,
Bruce Twp, MIHappy with the service
John was very friendly, professional, no mess. Parts just got delayed for weeks but that's not John's fault.
Rogelio,
Franklin, WIExcellent
I was very happy with the consistent updates for my service call. Mike was very helpful and resposive to my concerns. He determined that the need replacement part is not availiable and he reported that to the company.
Lorraine S,
Groton, CTSears cooktop
Tony listened patiently as I described what was going on with the cooktop. He tested all the burners. Everything was working okay - no problems. The moral: if in doubt, call Sears - better safe than sorry!
Gaye B,
Kailua, HI