Cooktop Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

3.1K


Average Rating

4.7/5

Spot On
February 14, 2025
Overall rating

Mr. Daniel was courteous and polite. He arrived in the timeframe that was set. I appreciated his patience when he came to removing my stove top… It wasn't easy, but he was able to fix the problem and he put everything back as he found it. He paid very close attention to detail. Thank you, Sears for sending me a true professional. Sincerely, Jenni Jones

Jenni J,

Lake City, FL
Great!
February 13, 2025
Overall rating

He took his time and repaired my stovetop and made my day! Thank you William and Ray.

Alice R,

Las Vegas, NV
Sears Technician
February 13, 2025
Overall rating

The gentleman that came today has been here and couple of times because my oven broke 2ce. He is extremely Professional and Courteous. He knows exactly how do to his job. We are very pleased with his services. The Young Man that came yesterday on 2/12/25 did not know how to repair the oven because he wasn't yet trained on how to repair a gas oven. He was also very Polite and Courteous.

Stephen M,

Elkton, MD
Induction cooktop
February 13, 2025
Overall rating

Unfortunately, we waited all day on our first appointment only to be told at 5:00 that the tech wasn't coming. Fortunately, Kevin came early the next day, totally replaced my stove parts very quickly and efficiently. Kevin saved your reputation. He is very competent and professionally.

Walter M,

Spanish Fort, AL
LG Range Service
February 13, 2025
Overall rating

Professional and courteous service. Easy to work with always called ahead.

Norman S,

Chincoteague, VA
Home owner
February 13, 2025
Overall rating

Excellent service as always from Ben. He is thorough in his profession.

Simmie B,

Conway, SC
Professional and courteouse service
February 12, 2025
Overall rating

Thank you to Sears HS and Ahmed for a great experience with the repair of my cooktop. They do an outstanding job of communicating and instilling confidence that they are able to handle the issue as expeditiously and professionally as possible!

Matthew B,

Palmetto Bay, FL
Jenn air cooktop issue
February 12, 2025
Overall rating

Very happy with the service called in the afternoon and was able to get Service within 24 hours. Kudos to THOMAS for a quick diagnosis and problem-solving repair visit. Very experienced and professional would highly recommend his service again. Excellent customer service.

Lefaye S,

San Antonio, TX
Customer Service
February 11, 2025
Overall rating

The tech was great. The service that Sears offers is awful. The communication stunk. They gave me a time frame 8-5. Appt started at 7:15. Got a call from a rude woman at 2:30 offering a pitch to buy a warranty and then said tech will be there at 2:48. Yea 5 hours later. Sears communication sucked

Heath T,

Lavonia, GA
Very good customer service easy to communicate 5star
February 11, 2025
Overall rating

Not happy takes 3 months to get my stove fixed!

Rodolfo B,

Seattle, WA