Cooktop Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
3.1K
Average Rating
4.7/5
Prompt and efficient service
My request for service was put in yesterday and William was out this morning. He identified the problem quickly and provided helpful information on protecting all of our appliances.
Robert E,
Lancaster, SCStove Repair
David was so pleasant and kind! Completed the repair very quickly and got everything working perfectly!
Connie T,
Columbia, SCGood technician.
Good experience
Luis R,
Vega Baja, PRGreat home service
The experience is awesome. No complaints. The communication was great. Isiah was polite and has good work ethics All in all the service was GREAT 😊
Emile F,
Vacherie, LAQuick & Easy
Bryan was great. Handled our issue quickly and had great attitude. Very pleased.
Rachael S,
North Charleston, SCFixed
Tom was knowledgeable and professional. He was able to identify my problem and recommend a solution.
Allan G,
Lees Summit, MOCooktop electric
Respectful and Great customer service really happy with the service.
Socorro O,
Yuma, AZGreat service
Really appreciated how much attention he gave the problems and how thorough he was in his service.
Nicole B,
Charlottesville, VANice service provider - Ruben
When I requested service I was hoping to have the same guy check on my Kenmore dryer and GE stove top. Instead I was sent 2 sears service reps and had to pay $200 deductable. Not happy about that. Ruben was able to unplug and plug my stove top back in and it worked... so he was done in 5 mins. Resulting in a labor charge of $70. Had there been someone to talk to so I could troubleshoot this appliance I could have fixed it myself. But AI is so limited in their responses that they couldn't put both appliances under the same service tech and they couldn't answer a question to help me troubleshoot. I think most folks would prefer an opportunity to fix it themselves if possible. Also, the other rep, Antony didn't have a $27 part stocked in the van so he has to return to install roller in dryer. I mentioned online and by text what the issue was related to and a human could have called me and stocked the part before sending a rep today that now needs to return in 6 days!! So even though both reps are very nice gentlemen this was a waste of time for them and me.
Deanna S,
San Diego, CAJoe tested Gas cooktop
Joe was very competent, clean and courteous
Rene G,
Grasonville, MD