Cooktop Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

3.1K


Average Rating

4.7/5

Tech was great, but Sears REPAIR dont REPLACE policy sucks.
August 11, 2025
Overall rating

The tech was wonderful, but instead of being allowed to replace a cooktop that is 50 years old, he was required to make a part FIT that doesnt FIT and the result was a burner that wobbles and would become either another fire hazard later or result in someone being badly burned from a pot splashing because it wobbled around, let alone not all of the coils would be touching the pot... Horrible what the company expects their techs to do to avoid replacing a cooktop that is no longer made and no longer can get teh correct parts to.

Christopher H,

Lafayette, IN
Great technician
August 09, 2025
Overall rating

Very knowledgeable tech. Service call done in a reasonable time.

Tejpal S,

Earlimart, CA
Great service!
August 08, 2025
Overall rating

He was efficient, knowledgeable, professional, and extremely helpful! awesome service

Lexi G,

Bartlesville, OK
Service Repair
August 06, 2025
Overall rating

Wayne was timely, courteous and professional. He uttered the part needed and returned to repair my cooktop. Fast and efficient! Explained everything to my understanding. Keep up the great work!!!

Teresa W,

Chambersburg, PA
rating
August 06, 2025
Overall rating

Excellent service by employee. Very knowledgeable and courteous. Pleasesure having him work on my range.

Yolanda A,

Comfort, TX
Like a New Stove
August 05, 2025
Overall rating

Replaced ignitor for top and oven/broiler. Clean and neat worker with a pleasant personality. Thanks!

Deborah M,

Independence, MO
Sears repairman
August 05, 2025
Overall rating

Dwayne was knowledgeable in his field. He was polite and on time.

Janice T,

Washington, LA
Repair made
August 05, 2025
Overall rating

Diligence in getting my stove working again. You don't know you miss it until it doesn't work.

Leighann R,

Holly Hill, SC
Sears technician
August 04, 2025
Overall rating

Ray was my Sears service technician. He was a very knowledgeable and personable man. He diagnosed the problem and ordered parts. He returned when the parts arrived ( very quickly I might add) and he quickly installed the parts and checked that they were working correctly. He was very helpful and said if we had any more problems with this issue, that we were to call him.

Paula C,

Saint Cloud, FL
Cooktop repair
August 04, 2025
Overall rating

Andre was very thorough and helpful in pointing out our issues!

Demi A,

Fort Lauderdale, FL