Cooktop Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
3.1K
Average Rating
4.7/5
Bad service
Technician come very late after appointment time and he left without intimating and didn't look into the problem
Sri,
Overland Park, KSCustomer service response - Thank you for providing feedback on your recent experience with Sears. We apologize that you did not receive the expected level of service. We value all feedback provided by our members and will relay your experience to our Service team.
Sears Home Services on 1723240258365
Didn't finalize the project!
This involved replacing a panel on my oven/stove, and that was well done; however, the transparent cover that was replaced now has white strikes and blobs under it that I cannot remove. A new cover needs to be ordered, installed and looked at before considering the job finished.
Deana M,
Harwood, MDCustomer service response - Dear, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on 1722714357568
No communication, no results?
Alex visited my property and met with my tentant but never provided any information or diagnostics to me or Sears about the repair. I messaged and called him multiple times afterwards.
Carrie M,
Atlanta, GACustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1722547268344
8
Very bad. No one cMe. Very disappointing with Sears. I need someone to come out
Kalawati A,
South Ozone Park, NYCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1721944144387
Horrible service
Technician could not fix a cooktop after SEARs made three attempts ordered parts and caused damage to my cooktop in a prior visit.
Imad A,
Cordova, TNCustomer service response - Dear Imad thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1721078846928
Rejected
Rejected the appointment with this technician as a bad experience last week with him. Refer my earlier feedback. I didn't allow him to enter into the home, but I got email update saying installation completed!!!. I don't know why Sears has been scheduled appointment with the same guy. Reschedule appointment with different technician who is expertise to handle the issue. I would have given negative stars if it allows.
Seshu P,
Dublin, CACustomer service response - Dear Seshu thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1721078822057
Cooktop repair
Something went work after replacing fan knob Two burners do not work after performing repairs.
Frank Z,
El Paso, TXCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]
Sears Home Services on 1720560378841
Pretty much a no show
Guy showed up, said he couldn't connect to the internet which was never stated as a requirement and promptly left.
Daniel O,
San Rafael, CACustomer service response - Dear, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on 1720561416591
He don't know what he is doing and he left job in the middle
Worst experience just left the job with out repairing v bad
Dayakar R,
Abilene, TXCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on 1720042389308
Oven not working
The problem is not fix called the contractor twice still no answer i cannot use my oven it still doesn't work I am very frustrated because I have an event for tomorrow and I am not able to bake
Rosa H,
Woodbridge, VACustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1719264222168