Cooktop Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

3.1K


Average Rating

4.7/5

He did the best he could do overall good
August 11, 2023
Overall rating

was very helpful and seemed to know what he was doing

Larry W,

Anderson, SC
Straight to the point
August 08, 2023
Overall rating

When Mark realized that he saw nothing wrong with what he was able to handle, he was quick to tell us that the machine could have been broken and he did not dealt with the type of issue we had when he left. I would say we definitely needed someone like him to not waste anyone's times :) however, if I have to improve something, it would be that Sears helps techs deal with the issue we had at hand. The issue in my house was not fixed, but it has been re-directed to a different tech.

Carlos R,

The Woodlands, TX
Home owner
August 07, 2023
Overall rating

Very Very Professional communication was very consistent with service very prompt.

Debra R,

Mullins, SC
Oven door lock repair
August 06, 2023
Overall rating

The technician was great, however on Sunday when I went to use the microwave that is attached to my wall oven he left a side metal piece off and it was not put back together properly. He had to take the whole unit out but did not put it all back together.

Milvia K,

Belton, TX
Cook top - Nicholas
August 03, 2023
Overall rating

Nicholas got it fixed. It was a tough one but now it works!

Yamilemikev M,

Brevard, NC
296 cheyenne
July 31, 2023
Overall rating

Lawrence did a great job. For some reason though sears sent 11 boxes of parts. It took 2 months to repair.

Peggy K,

Paso Robles, CAu
Service provide.
July 31, 2023
Overall rating

James was prompt, cordial, and professional. Much, much more different than the first person who showed up at my home from A&E.

Pamela J,

Newark, DE
Danny did a great job. Very customer service friendly.
July 27, 2023
Overall rating

Danny knowledgeable and did the job in a timely manner.

Deborah B,

Palm Coast, FL
Stove
July 26, 2023
Overall rating

He was a nice person but your decision to not replace the stove is a normal answer!!!!!

Tanner P,

Mount Vernon, KY
wedgewood stove
June 24, 2026
Overall rating

could not fix old stive yet I was told on phone that it was covered. Now I have to wait for tech that can work on old stove. That was ridiculous I have told phone rep it was a minor fix and to send me someone that could fix an old gas stove in good condition. The person who came to my house said she does not fix that old stove it is not on the list and what is the product number which I do not know. She said it was in good condition and should be fixed. So what is this.

Carol S,

Culver City, CA