Cooktop Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

3.1K


Average Rating

4.7/5

Wall Oven
November 04, 2023
Overall rating

Did a Good Job! And very knowledgeable on correcting the problem and making sure it was back operating

Kim R,

Florissant, MO
Cooktop
November 03, 2023
Overall rating

Anthony was very professional, but unfortunately, he couldn't fix my cooktop.

Carolyn H,

West Point, MS
LG Oven many problems
November 02, 2023
Overall rating

Michael has been here multiple times, along with Dale and a few others. This oven has had many many recurring problems and we've had no working oven since early Sept. We have never had an oven with such troubles. It is not the easiest to replace since it is a wall oven, and not that old. I believe Sears Service has tried but unfortunately we feel very dissatisfied with Choice Home Warranty.

Bruce M,

Germantwn Hls, IL
Good service
November 01, 2023
Overall rating

Came late tot he house but was prompt and did the service as desired.

Ruaf A,

Hayward, CA
stove problem
October 21, 2023
Overall rating

David was quick and he was social and inter acted just fine. But having to wait almost a month for him to fix my stove was not acceptable.

Marie P,

W Valley City, UT
Good tech….
October 19, 2023
Overall rating

Our technician did a good job of identifying issue, getting parts ordered. However we sat at our home not once but twice a week apart from 8-5 when we were then told the appt was rescheduled until today when he did finally return and complete the repair. Sears has a VERY annoying system that does not allow calls to real person so impossible to find out why we wasted 2 full days only to have appt rescheduled. The technician was fine but system s*cks!

Jacqueline S,

Parker, CO
He tried.
October 17, 2023
Overall rating

Josh was very polite and apologetic that he could not fix my cooktop.

Carolyn D,

Wausau, WI
Bosch Cooktop
October 04, 2023
Overall rating

On time professional and knowledgeable

Eric D,

Sandy Spring, MD
Did his best
September 26, 2023
Overall rating

The part for the LG Oven did not fit my stove. So, I had to clean the old part myself and it worked. All the technician did was take the part apart and put it back together. I did the hard work to clean the part

Wilma D,

Waldorf, MD
Kitchen Aid Oven malfunction
September 26, 2023
Overall rating

Jose analyzed the problem and found the issue quickly. We're anticipating conclusion of the job next week.

Dave T,

Mchenry, IL