Cooktop Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

3.1K


Average Rating

4.7/5

Anthony
July 30, 2024
Overall rating

He was great! Showed up on time, cleaned up and everything. Nice guy.

Joan W,

Danbury, CT
Communication is key
July 19, 2024
Overall rating

Not the best communicator, but he got the job done.

Paulette B,

Humble, TX
FRANK
July 16, 2024
Overall rating

Frank did a great job, once he was able to navigate the Sears Scheduling...that was simply a load of crap and putting him in the position to delay completion of the job, is strictly on Sears, not on Frank.

Thomas C,

Lakewood, OH
Technician
July 16, 2024
Overall rating

Michael was a very pleasant, knowledgeable, and courteous technician. He answered all questions that I asked and he was very polite, kind and patient. Thank you !

Gloria L,

Bessemer, AL
Hot Point Oven wall unit
July 14, 2024
Overall rating

John was polite, professional and knowledgeable about the oven. He kept talking when I was telling him the plan we purchased from CHW. He did explain the process, in general. We were expecting a repair not a replacement. But due to the age of the unit we understand. We asked if Sears would be able to complete the process and he didn't know.

Inez C,

Harrisburg, PA
No good
June 07, 2024
Overall rating

Iam not happy at all with your service charges me 100.00 and did nothing.

Andrew B,

Chicopee, MA
6/6/2024 inspection
June 06, 2024
Overall rating

Knowledgeable tech, thanks and appreciate what you have done. Thank you.

Robert S,

Florissant, MO
Tale of two techs. Travis has repaired 3 of my appliances.
June 05, 2024
Overall rating

Vincent was here as a helper for lifting the cooktop out for service. Travis did the replacement of several circuit boards that restored the appliance. He is very knowledgeable and experienced.

John B,

Lancaster, PA
Technician review
March 26, 2024
Overall rating

Roman did a good job. The first time he came out he was early. Which was excellent. Not sure the name of the 2nd gentleman that came out but he was not prepared. Roman did the 3rd visit and other than him running behind scheduled, his service was good. He did advise me that he would be coming late and I do appreciate that.

Chris D,

Houston, TX
Repairman
March 21, 2024
Overall rating

Veaceslav was very knowledgeable of the work to be performed

Ronald M,

Ashland City, TN