Cooktop Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

3.1K


Average Rating

4.7/5

Sears service
May 09, 2025
Overall rating

Joshua was great very nice, however I hope I never have to deal with sears service's again, no person to talk to, automated service sucks!

Darleenwarr H,

Yuma, AZ
Found issue to problem
May 02, 2025
Overall rating

Good trouble shooting to help resolve stovetop issues. Thank you for the help.

Kersti E,

Sacramento, CA
Change of top range for gas stove.
January 13, 2025
Overall rating

The technician replaced the range well. He did a good work.

Jose O,

Houston, TX
Jordan is a great person, but oven still not fixed
November 04, 2024
Overall rating

Jordan is a different tech (the 5th one) to come out and try to fix our oven. They have ordered parts, made adjustments, and still the oven is not fixed. This process started in August. Now I have nothing against the technicians as this is an older oven, but at some point they should give up and just tell our warranty company it can't be fixed (which they will never do).

Vera L,

Carson City, NV
Thor cooktop
October 24, 2024
Overall rating

Gave excellent info. Unit cooking zones too small. Uneven cooking but that's the way they're made. Very unhappy with company

Collin J,

Hartland, WI
Maintenance on cooktop
September 18, 2024
Overall rating

Tech presented with courtesy and knowledge of job duties and his advice of what needed to be done.

Joann C,

Casa Grande, AZ
Stove top repair
September 17, 2024
Overall rating

The technician was good but he was 2 hrs later than the service schedule window and no one notified me.

Ajoy B,

Tucson, AZ
cook top service
September 17, 2024
Overall rating

Mr. Kenneth came and completed the job in a timely manner.

Peggy L,

Church Hill, TN
Electric cooktop burner replaced.
September 14, 2024
Overall rating

Jacob is very pleasant young man, was very organized in taking parts off and replacing them in correct order. He did ask if another box for an electric harness had been ordered. I advised I did not know, that had only received the one box. After he left, I used the new front burner and discovered that it operates only on high, no matter which setting is used. This will need to be fixed. I will keep the old part for verification.

Marion C,

Glendale, AZ
Review for Randall'seepair of stove
September 10, 2024
Overall rating

Service person was nice and efficient. Seems to have taken care of the problems we were having.

Roderick C,

Monroe, LA