Cooktop Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

3.1K


Average Rating

4.7/5

Excellent Service
November 24, 2025
Overall rating

Rob was timely, professional and thorough!!! He was very knowledgeable and his communication was excellent!!!

Paulette C,

Haines City, FL
Service rep, William
November 22, 2025
Overall rating

Bill was very knowledgeable, professional and personable. Called prior to showing up and cleaned up before he left. Very nice person.

Arlene M,

Phoenix, AZ
Great representative of your company
November 22, 2025
Overall rating

Peter was courteous and quiet. He assessed the stove. Repaired or replaced a part. His total time was less than an hour. Thank you. ~ Vanetta Bellows ✝️

Vanetta B,

Lizella, GA
Range repair
November 21, 2025
Overall rating

Victor was very pleasant to talk to, demonstrated professionalism, ensuring that the work was done properly.

Ruth M,

Orlando, FL
So helpful!
November 21, 2025
Overall rating

Really appreciate the expert advice and thorough work today, thank you!!

Amanda Q,

Laguna Niguel, CA
Cook Top / Oven
November 20, 2025
Overall rating

Thomas did a great job and he took the time to explain thingd

Randy B,

Lenexa, KS
Stove top repair
November 20, 2025
Overall rating

I don't normally write reviews but my tech was awesome. Very polite and very knowledgeable and professional

Tamara B,

Dover, DE
Stove top and oven repair. Finished
November 20, 2025
Overall rating

Israel is always so professional, courteous, and kind. This was the 5th or 6th appointment (others were tended to by Roberto and one other technician who didn't document anything-half of the 6 appointments were cancellations because technicians didn't show up until the time period was well past the normal timeframe. ) Israel finished the repair with no concerns on my behalf. My stove top is working. Israel is a great technician on many appliances. Hopefully the issue with cooking a large turkey will not cut the oven off.

Catherine H,

Kenner, LA
Great technician
November 19, 2025
Overall rating

Great service! My cooktop stopped heating, and the technician diagnosed the issue within minutes. He was professional, punctual, and had the replacement part ordered , so the repair was done the same day after the parts arrived and he explained everything clearly. Highly recommend!"

Chuda K,

Buffalo, NY
Excellent Service from John at Sears
November 19, 2025
Overall rating

I had yet another outstanding experience with Sears home appliance repair, thanks entirely to the technician, John. John was on time for the appointment, highly professional, and worked incredibly quickly to diagnose and resolve the issue. What makes John truly exceptional is how easy he is to do business with; he set the appropriate expectations from the moment he arrived, clearly explaining the process and the timeline. There were no surprises, just efficient service.It was also a pleasure seeing a familiar face, as John was the same excellent technician who repaired our fridge last year. His consistency in delivering such reliable, expert service truly speaks volumes. Thank you once again to John at Sears for being such a dependable and skilled technician!

Selina C,

Williston, FL