Cooktop Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

3.1K


Average Rating

4.7/5

Very professional and helpful
June 24, 2024
Overall rating

Finally got an answer from my request for repair service. The tech was on time and courteous.

Myrtis R,

Montgomery, AL
Tech
June 24, 2024
Overall rating

Nice n knowledgeable tech. Quick service too. Knew what he was doing.

Shamsheer A,

Niles, IL
Jenniair Stovetop
June 24, 2024
Overall rating

Very professional and helpful. Parts not available so no repair was done.

Richard M,

Houston, TX
Repair of cooktop burner
June 23, 2024
Overall rating

Bryan arrived early…that was appreciated. He diagnosed the problem and had the part he needed so the repair went well. He was very careful with our floor….used a mat to slide the stove out from the wall. He let me clean back there while he did the billing. He was patient to show me what went wrong and explain it as he showed me the damaged part. There were only good things to say about Bryan. Thanks.

Nancy S,

Cincinnati, OH
Excellent.
June 22, 2024
Overall rating

Very nice person, and nice service. I am happy that my stove is working again.

Berna G,

Lyons, IL
Rating
June 22, 2024
Overall rating

He was awesome! Give a 5 or whatever the highest rating is!

Jenna S,

Ottsville, PA
Great Service from Gary
June 21, 2024
Overall rating

He was honest and professional. He told me the problem was due to normal wear and tear, causing the oven heating element to break.

Kay C,

Fresno, CA
Excellent Service
June 21, 2024
Overall rating

Luis was very friendly and I enjoyed Luis the entire visit. He communicates during he visit. Luis does a great job.

Luther C,

Newport News, VA
Great Work!
June 21, 2024
Overall rating

Scotty was the ONLY person that would get the Kitchen Aid cooktop running properly. I first had a Maytag that was dangerous. I sent it back an upgraded to the Kitchen Aid. Mind you this was all within 2 months. The manufacturer mismarked the colors on the cooktop for the propane spud conversion. No one was able to answer a question at warranty center. So I called Sears home services (even though I paid for the warranty which they did not honor) and they sent Scotty. My prayers were answered. Scotty got it working properly. He has 20 yrs of experience in appliances and would highly recommend him, and Sears services.

Ron Whiting,

Emporia, VA
Great customer service
June 21, 2024
Overall rating

Always alerts me when he's on his way and gets the job done efficiently and quickly. Very pleasant and easy to communicate with, you can tell he enjoys his job.

Kristal J,

Corsicana, TX