Cooktop Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
3.1K
Average Rating
4.7/5
Sears service man
Professional polite. Knowlegable. Kept me up to date on his arrival time
Margery H,
Marble Falls, TXRepair oven
David did a great job. It took him about 30 plus minutes. He was very nice and took care of repairing my oven. I am pleased.
Joan Grant,
Florence, SCVery helpful!
Brent was very helpful and gave me clear instruction on what the issue was. Highly recommend!!
Randy A,
Cement, OKVery friendly and full of knowledge
He is very nice and knows the process , technical things and all. Super nice and friendly guy.
Pravin J,
Normal, ILbroken washing machine
Gemiah did a good job. But this is the fourth attempt by your service agents to fix my oven which has been out since April. Parts were ordered that were not broken. Now we are waiting for a fifth service call as we wait for a mother board that has been ordered. It seems a better review process would have been made to go after what is broken than just ordering parts or just guessing what the problem is. While I am pleased with what Gemiah has done, I am disappointed in what was achieved by his fellow associates.
Gloria H,
Biloxi, MSGreat service man
John was very knowledgeable, polite and did a great job. He even cleaned the back of the stove!
Brenda S,
Palm City, FLBFamily
Mj arrived promptly and immediately determined the fault. He conducted himself as a professional and with objectivity.
Antonial B,
Olive Branch, MSVictor
Exceptional presence. Very nice guy who did the job plus being personal and helpful with my lack of phone knowledge.
Darlene C,
West Allis, WIPersistent in solving problems
I admire David's persistence in solving our problem, replacing a cracked glass cooktop. After receiving two damaged cooktops from the manufacturer, David suggested ordering through Sears. Not only was the part cheaper, but David said he could make sure the part wasn't damaged before making the appointment for installation. He directly followed up with me upon securing a cooktop that wasn't damaged. We ran into some new issues with the Jennaire stove upon installation of the cooktop. David keyed them out and followed through on fixing them. The issue with our cooktop spanned several months and David saw the matter through to its complete resolution. David evidences a high degree of professionalism making him an asset to the Sears repair team.
Leslie D,
Winter Springs, FLGreat Service
Justin is professional, efficient, friendly and caring. He cares about his work, he's very detailed, neat and he has great listening and communication skills. Thank you Justin F. ⭐️⭐️⭐️⭐️⭐️
Lula T,
Nashville, TN