Carrier Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
1.8K
Average Rating
4.6/5
James
Great
Florence M,
Tarentum, PAGREAT SERVICE
Romany was very thorough with the Central A/C and Central Heat maintenance checkup. He answered all my questions in a professional manner and was very friendly.
Russell F,
North Merrick, NYRevisits Schedule needs improvement
The Technician Corin was great. He fixed my issue & explain it in detail what was done. There are two things I did not like with Sears. I was a revisit and I was the last stop at the end of the day. All revisits should be first and any new appointments come after that. I think it is unfair to make a revisit wait all day for the repair. I also don't like how you can't contact someone if you have a question about your appointment. You have to go through the automated system which takes you thru a lot just to try to speak with someone. They really only want to speak with those who are making new appointments or purchasing something. This needs to be approved because sometimes you want to speak with a person and that is not easily done.
Rosezell A,
Richmond, VAFurnace check
Gary was polite, efficient and hospitable. He was on time and a fine technician.
Susan A,
San Jose, CAGreat Service
Technician was on time. Communicated his arrival time. Explained the issue.
Edward T,
Murfreesboro, TNVery Satisfied
The person was very professional and went the extra step to inform me of my options and secure my satisfaction. He listened to my questions and my expectations as a customer. I would definitely use this service and technician again, as the first option.
Ramon M,
Alhambra, CAExceptional
Carlos showed up on a day where there was extremely inclement weather and it was a very challenging situation. He came in with a good attitude, a strong work ethic and was extremely knowledgeable. I will put in a request for him next time I am in need of assistance.
Thomas F,
Eastchester, NYService
Excellent service great on nice employees fast service no long wsit
Karen B,
Baltimore, MDMaintenance
Good timely professional service
Teresa B,
District Hts, MDHe was great job explaining the issue and fixing it
He did a great job explaining the issue and fixing it
Santosh B,
Annandale, VA