Carrier Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

1.8K

Average Rating

4.6/5

Awesome experience
October 13, 2023
Overall rating

Wade was very friendly and professional. He did not rush and he took the time to explain everything to me. And he also answered all my questions and addressed all my concerns. If I ever need service in the future, please send me Wade. Wade was above and beyond my expectations. Thanks for and awesome experience.

Anthony, B,

Baytown, TX
Service on furnace
October 13, 2023
Overall rating

Technician was great and polite and very knowledgeable thank you Sear's

Brenda A,

Dayton, OH
Amazing Tech
October 13, 2023
Overall rating

He went way above and beyond anything expected!!! However, before he gave me his personal number, it's impossible to talk to anyone at sears who knows anything!

Michelle B,

Phoenix, AZ
Awesome Tech!
October 13, 2023
Overall rating

Anytime I can highlight someone's service, I take advantage of it! James was extremely knowledgeable, pleasant personality and customer friendly! Thank you for allowing him to service us! It was a delight talking with him about my AC system! Keep up the good work James!!

Aubrey G,

Jacksonville, FL
Biannual maintenance
October 13, 2023
Overall rating

Routine biannual maintenance check done. Filters replaced by technician as well. Friendly and informative.

Paul B,

Woodbridge, VA
Gary was Professional and Experienced
October 12, 2023
Overall rating

I was impressed with how well the scheduling system prompted me when Gary was on his way. He arrived just as the system alerted me. He came to the door with full information on his Company identity and completed the work in a timely manner. Made a suggestion for a repair part ready to be replaced. Extremely patient and professional

Arthur N,

Redwood City, CA
Gary was Professional and Experienced
October 12, 2023
Overall rating

I was impressed with how well the scheduling system prompted me when Gary was on his way. He arrived just as the system alerted me. He came to the door with full information on his Company identity and completed the work in a timely manner. Made a suggestion for a repair part ready to be replaced. Extremely patient and professional

Arthur N,

Redwood City, CA
Technician and service
October 12, 2023
Overall rating

The technician was pleasant, timely and very efficient and knowledgeable at doing his job.

Janice M,

Riverdale, GA
courteous and knowledgeable
October 12, 2023
Overall rating

Technician diagnosed the problem readily, provided service direction and estimate in a way we understand. Very nice guy.

Mabel F,

Redwood City, CA
AC ISSUE
October 12, 2023
Overall rating

JUAN WAS VERY POLITE AND EXPLAINED IN DETAIL WHAT THE ISSUE WAS. I WOULD RECOMMEND HIS TO ANYONE.

Ann O,

Fontana, CA