Carrier Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.8K


Average Rating

4.6/5

Fall Maintenance Scheduling
October 17, 2023
Overall rating

The technician who provided the seasonal maintenance for our unit was excellent. Very knowledgeable, efficient, and courteous. The process to schedule appointments for seasonal maintenance leaves a lot to be desired. We have 2 systems, but online will only let you schedule 1 and more if you have 2 or more systems m. When I called and spoke with the Sears/Cinch rep, she told me the second system was added. When the technician arrived today, 10/17, he only had 1 system scheduled for maintenance. The same thing happened for the Spring 2023 seasonal maintenance. This is a problem that should be corrected.

Isaac M,

Silver Spring, MD
satisfactory service
October 17, 2023
Overall rating

Very personable individual providing quick and (appears) effective service as needed for winter preparation

Robert L,

Plano, TX
Re look
October 16, 2023
Overall rating

Nice and knowledgeable, educated me in some things everyone should know about hearing/ac units

Eric M,

Fresno, CA
Sears tec.
October 16, 2023
Overall rating

He did a Furnace. Check up! and everything was okay.!

Gwendolyn R,

Norfolk, VA
THOROUGH & ON TIME!
October 16, 2023
Overall rating

Jamie was very thorough & on time, checked everything needed to be sure our system was running properly!

Brenda S,

Dsrt Hot Spgs, CA
Sears Home Services
October 16, 2023
Overall rating

Very professional, courteous, and completed his assessment in a timely manner. He was helpful and answered all my questions.

Valerie B,

Reading, PA
Asif
October 16, 2023
Overall rating

He is very nice person he knows his job thank you jaime!

Asif Z,

Humble, TX
Technician
October 16, 2023
Overall rating

Excellent service. On time great work. Will recommend. Thanks Great job

Jim B,

Sahuarita, AZ
Easy scheduling, good service
October 16, 2023
Overall rating

Erik was responsive, professional and courteous. Would not hesitate to recommend him.

Scott M,

Miami, FL
Heater check preventive maintenance
October 16, 2023
Overall rating

Obidia was vrry professional in performing the check and he gave me advice about interval for changing the filter

Carlos S,

Olney, MD