Carrier Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
1.4K
Average Rating
4.7/5
Great service
Audrey and her helper were great very knowledgeable and did a great job
Anthony I,
Leesburg, FLExcellent technician
Unfortunately, we were without Air Conditioning for 4 months (May - Aug), due to waiting on a new compressor from Carrier. Mr. Sean did his part by continuously following up on the status of the compressor, which had to be shipped from overseas, then tested out west, then shipped back to a Carrier facility in the east, until finally realesed to him (again spanning 4 months). Once received, he installed the compressor and we're now enjoying our A/C. Mr. Sean was very knowledgeable and explained everything to us about the situation, every step of the way. Bottom line, the Carrier company is not a good company if you need replacement parts. Carrier is not customer friendly, but Mr. Sean was.
Samuel P,
Uppr Marlboro, MDRecent Service
Scheduling of Service by Sears needs improvement. When Service is scheduled an all day window is given. The estimated time of arrival is not provided until the morning of the service. Recommend narrowing the window down earlier if possible or let the customer pick from available windows.
Lawrence C,
San Antonio, TXGreat service!!
There seemed to have been some miscommunication between the first technician, but Francis was the second technician to take a look at the issue with my air conditioning. He went above and beyond to get the issue fixed as soon as possible, especially when it has been one of the hottest weeks of the year.
Alexandro F,
Highland, INHeating System Preventive Maintenance Check
Well done. Very professional and informative. Good job throughout.
David Y,
San Diego, CAA/c repair
He provided great service and was very knowledgeable with the questions I asked
Natalie W,
Apopka, FLDonald: Carrier AC repair
Don has repaired my AC several times before. He made the repair this time with no problems. He is excellent. I would say he is probably one of the most knowledgable people in his field.
Arthur F,
Plantation, FL5 star
Excellent!!! Need more people like him. AWESOME!!!!! And knows his job!! Ppl
William and Kathy,
Tickfaw, LADFM
Manfred did an excellent job repairing my Central Air Conditioner. He is very knowledgeable. I did need a Thermostat replacement.
Dorothy M,
Miami, FLGreat Service
Odaine provided timely and great service. A great representative of Sears service.
Lenore G,
Lanham, MD