Carrier Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.4K


Average Rating

4.7/5

Heating system
October 13, 2023
Overall rating

Wilner is knowledgeable and courteous...we remembered him from the cooling maintenance and we had no problem with our system. He delivered superior service

Ingrid S,

West Palm Bch, FL
Service
October 13, 2023
Overall rating

Jarvis called to inform us of his arrival time. He arrived promptly. Jarvis was professional and completed the service in a timely manner. We appreciated him taking the time to explain what he had done and of his findings. Jarvis also reminded me to change filters regularly. Thanks Jarvis for servicing our heating system.

Clifton M,

Charlotte, NC
Furnace Maintenance
October 13, 2023
Overall rating

Was very professional and has great communication skills. Explained everything very clearly and was extremely helpful.

Brian D,

Osseo, MN
AC unit
October 13, 2023
Overall rating

Very professional and explained in depth about the existing problem.

Tejal S,

San Ramon, CA
Awesome
October 13, 2023
Overall rating

Donald is awesome. He is always respectful and explains what the issue is and how he will fix it.

Romishe E,

Laud Lakes, FL
Cesar is THE BEST Sears Technician I've EVER Had!
October 13, 2023
Overall rating

Cesar was terrific. He was on time (even a bit early). He was friendly and taught me a lot about my furnace. I felt comforted by the fact that the air quality from my furnace was excellent despite my furnace's 30+ age. He helped me figure out what filter to buy AND showed me how to install it when I receive it. I hope Cesar is my tech for next year's service. I plan to make this an annual thing.

Tiffany B,

Manhattan Bch, CA
Awesome experience
October 13, 2023
Overall rating

Wade was very friendly and professional. He did not rush and he took the time to explain everything to me. And he also answered all my questions and addressed all my concerns. If I ever need service in the future, please send me Wade. Wade was above and beyond my expectations. Thanks for and awesome experience.

Anthony, B,

Baytown, TX
Service on furnace
October 13, 2023
Overall rating

Technician was great and polite and very knowledgeable thank you Sear's

Brenda A,

Dayton, OH
Amazing Tech
October 13, 2023
Overall rating

He went way above and beyond anything expected!!! However, before he gave me his personal number, it's impossible to talk to anyone at sears who knows anything!

Michelle B,

Phoenix, AZ
Awesome Tech!
October 13, 2023
Overall rating

Anytime I can highlight someone's service, I take advantage of it! James was extremely knowledgeable, pleasant personality and customer friendly! Thank you for allowing him to service us! It was a delight talking with him about my AC system! Keep up the good work James!!

Aubrey G,

Jacksonville, FL