Carrier Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.8K


Average Rating

4.6/5

Awesome service tech
May 06, 2026
Overall rating

She was very professional and very courteous, she was very helpful answering all my questions

Peter S,

Kissimmee, FL
AC Service Request
May 05, 2026
Overall rating

Overall, the problem was a thermostat issue. The AC have went out about 5 days ago. It took some time to diagnose, but in the end we got a new thermostat. The technician was on top of things. He was very easy to work with. The problem was resolved finally.

Dora T,

San Antonio, TX
Awesome job
May 05, 2026
Overall rating

Appreciate the help Gary provided . He was able to walk me through root cause of the issue and about the ways to avoid them in future

2024 L,

Santa Clara, CA
Great work and very courteous
May 04, 2026
Overall rating

True professional as he was communicative, explained all he did and corrected my issue.

Jimmie\ G,

Mckinney, TX
Sears Technician
May 03, 2026
Overall rating

The sears maintenance service representative was Punctual and Knowledgeable. He was able to diagnose and fix the issue.

Al C,

Jacksonville, FL
Amazing once more
May 01, 2026
Overall rating

Dealt with Dwight with a previous issue & it was such a pleasure to work with him once more… handled the situation with Albert with efficiency & proficiency.. would definitely ask for this duo next time

Patricia H,

Palm Beach Gardens, FL
Amazing
May 01, 2026
Overall rating

Knew the issue at hand & resolved it with efficiency… would definitely ask for him next time

Patricia H,

Palm Beach Gardens, FL
Furnace repair by Sears technician.
April 30, 2026
Overall rating

I was well pleased with the time and the professional way Fabiana installed the parts needed to repair the furnace. I could tell from our conversation that she had top notch training to do her job well the first time. I also have to give Jermaine props for his part in the furnace repair also. Job well done by them both.

James B,

Atlanta, GA
Central Air
April 30, 2026
Overall rating

Fabiana was courteous & respectful. She effectively communicated what was going on with my unit.

Tara C,

Douglasville, GA
Service inspection for 4/29/26
April 29, 2026
Overall rating

Very professional, knowledgeable, and precise/accurate timely arrival. Appreciated very much the communication notifications of when he would arrive.

Daniel M,

Lexington, KY