Carrier Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
1.4K
Average Rating
4.7/5
Furnace repair
My experience is great every time, technician is professional, curious and knowledgeable. I have nothing but great things to say about the service.
Michelle A,
Stockton, CAGood service
Good service and communication skill. Efficient serviceman. Knows his job well.
Noel A,
Huntley, ILKnowledgeable
His technician was patient and knowledgeable and he knew what I was talking about and what I wanted and got right down to the point. I would recommend this technician and Sears to my other friends.
Hector G,
Kissimmee, FLPleased
Technician Robert C updated his ETA all day so I knew the time he would arrive at my home from the Sears home services link provided regarding the appointment and he called me to let me know he was on the way. I appreciate the energy and he did not rush. He checked the unit from the attic and outside, let me see the temperature of the heat from the vents, and answered all my questions about heating and cooling. Gave me some better insight as well on the thermostat and it's not a 'do it yourself job' like marketing will have u think if u want to switch to a programmable one. I am more than pleased with Robert C!
Yolanda T,
Macon, GAHeating
He was fast finding and correcting the issue. I'm thankful for that
Brenda G,
Pelzer, SCFurnace repair
Mr. Ramos was extremely professional. He work consistently I did his best to restore heat. however, my furnace is in need of a new motor because the motor keeps failing. I am a very elderly woman, 93 years of age, and I find it very difficult to be with out heat. Mr. Ramos, and his report, noted. that it was essential for me to have the heat. He reported that a motor must be found immediately. I cannot wait drama credit to your company.
Sandra E,
Yonkers, NYCorin N - HVAC Repair at 210 Sweetbriar
Corin was excellent. He was respectful and knowledgeable. Our issue was with the scheduling process/system. Our claim has been open for 5 weeks. Corin had our latest part for 3 weeks but the system failed to schedule him when the part was ready. Now we have another issue that Corin can't address, but I'm not confident that your system will schedule us as expeditiously as it should.
Heather B,
Richmond, VAHeating problem
Paul was very professional very pleasant and it took care. If my problem right away I was very impressed with his performance.
Karen C,
Raeford, NCFriendly helpful service
Very friendly prompt service. Knowledgeable helpful technicians. Glad we have Sears service.
Tejinder S,
Clovis, CAVery friendly and helpful!
Ronald was awesome and even helped me put a new air filter in! 👍
Keri C,
Lincoln, CA