Carrier Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
1.8K
Average Rating
4.6/5
HVAC Service
Service was provided within the scheduled timeframe and unit is currently working properly. Communication between the service provider and home owner about the upcoming appointment could be better.
Roland A,
Boerne, TXVery friendly
Jermaine was friendly and knowledgeable. I appreciate the service call.
Erica M,
Atlanta, GAA/C operating while waiting for parts
Kandefor was able to get A/C operating while waiting for parts.
William F,
Altamonte Spg, FLAir conditioner not working
AC is now blowing cool air. Technician only checked the unit from the outside, I would have expected a more thorough inspection which would have included the system in the attic to confirm nothing was leaking.
Naomi V,
Clovis, CAAC repair
He couldn't fix the problem. He said it was electrical. He was unable to fix it.
Ray G,
Camden, DEWould have been 5 stars.
My Technician was great. Communication not so much. I was told my part would be installed on July 1st, 5th, then 8th. I got to work on the 3rd of July parked got a text message telling me that my Technician was on the way. I had to leave work and make it home to meet him. Luckily the installation took about 20 mins. In this day and age people can't afford to miss days of work.
Ulyssa J,
Fayetteville, NCFurnace
Thorough, professional, and knowledgeable. Not super friendly maybe because we were the last stop of the day.
TDG,
Oxford, OHAc repairman
Fixed problem in a short amount of time. He was very efficient and pleasant .
Delores E,
Chapel Hill, NCGood service
Your technician fixed the problem and that's all it took tell him thank you
Pat W,
The Villages, FLDON'T USE THEM
Christopher could not have been more polite and kind. He should never have been sent here. I told the person booking the appointment that the heater was under the house in the crawl space. We had already had two appointments cancelled to the best of my memory. I no longer want to deal with Sears Home Services. Please cancel anything further. If the review had been on ears instead of Christopher it would have been a zero!
Maryann Z,
Santa Barbara, CA