Carrier Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.8K


Average Rating

4.6/5

Great Tech
March 06, 2026
Overall rating

Excellent experience. If I have issues in future, I hope to work with him.

Sterling B,

Washington, DC
Excellent service
March 05, 2026
Overall rating

Van, provided great results ! Van was very knowledgeable and provided fantastic service !

Ritchie P,

Sugar Land, TX
The truth !
March 05, 2026
Overall rating

Marshall was very professional and very patient and very knowledgeable about his profession and to me as a customer that showed passion thank you Marshall and thank you Sears for really and truly sending someone who cares.

Wilbert V,

Dyer, IN
Showed up early
March 04, 2026
Overall rating

The tech showed up earlier than they were scheduled to. They fixed the problem and were gone by the time they were supposed to show up.

Mike R,

Avondale, AZ
Awesome work!
March 04, 2026
Overall rating

Billy was great! Arrived in a timely manner and absolutely knew what he was doing and did it well. 10/10

Jason M,

Nashville, TN
Marcos troubleshooting a/c unit
March 04, 2026
Overall rating

Great job finding the source of the problem. Very good at explaining his finding and next steps.

Patricia S,

Harlingen, TX
Service provided by Donald
March 04, 2026
Overall rating

Don was very helpful in diagnosing the situation & providing a possible solution.

Patricia D,

Hollywood, FL
Problem solved
March 03, 2026
Overall rating

Very professional and courteous service. Mohammad found the problem and replaced the required part quickly. The system was still not functioning properly, and he continued checking for other issues. After checking the system thoroughly, he finally determined it was my thermostat that was causing the compressor not to switch from heat to cool. I have replaced my thermostat, and the house is now cooling like it should.

Owen A,

Killeen, TX
Good service
February 27, 2026
Overall rating

James was great. Quick, kind, and explained the issue, which I appreciated

Heather C,

Castle Rock, CO
Very helpful tech
February 27, 2026
Overall rating

He was very informative and attentive to the concerns of our issue with our AC Unit.

Dale C,

Lillian, AL