Amana Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
1.9K
Average Rating
4.7/5
Follow up service
Michael quickly diagnosed the problem and carefully explained my options
Lisa P,
New Rochelle, NYThank you, God bless Kaamil F!!!
Kaamil F was very pleasant; came in, introduced himself, stated what his job was to do today, very knowledgeable, confident, helpful, intellectual, experienced and explained everything completely to the point of my understanding. He gave me a few options if things didn't work out. He done his job wonderfully. Kaamil F went above and beyond the call of duty to carrying my medium boxed delivered packages into the house as he was done and leaving (I'm on crutches from ankle surgery). Please allow Kaamil F to be a representative and role model of/for your company for many years to come, to receive the experience in his choice of career. Prayerfully one day he will become an entrepreneur and open his own business in his expertise and technique. Kaamil F shook my hand, wished me a wonderful day and encouraged my eight-year-old grandsons future. Kaamil F is a 🏆 WINNER!!! I appreciate seeing strong, young people like Kaamil F for being a good example in our communities to our youth. God bless you Kaamil F!!!
Virginia F,
Pleasantvil, NJRepair
He came did a good job. I'm praying I don't have to have no more repairs so I haven't had it that long.
Deborah H,
Linden, TXWasher Repair
The Technician was professional and was very quick. The service provider let me know at every step what was going on.
Kimberly H,
Benton Harbor, MIGreat Service
Michael was polite, on time and clearly communicated to me what was wrong with my furnace. He did not leave until he made sure everything was working properly. Thank you!
Kellie,
Greenfield, INGreat Service and very efficient.
Nicolas was the absolute Best!! Very helpful and knew exactly how to fix the issue on my washer! I couldn't have asked for a better technician. Thank you!
Kelley S,
Kerrville, TXRobert is great but Sears is AWFUL!
Robert is an amazing professional:) He was sweet and knew exactly what he was doing. He always gave honest correct information. Sears however as a company is the absolute worst! No customer service, no accountability and complete dishonesty at every turn. So sorry Robert has to deal with such an awful establishment. They dragged out my dryer repair for over a month even though the parts were there within a week. Their lack of competency isn't the worst thing about them however. The worst part of dealing with Sears is the harassment. Almost every day I would receive text messages threatening to cancel my appointment unless I answered ridiculous questions about information Sears already had. Sears also wasted my time by scheduling and then immediately canceling over 7 different appointments with their useless texting system....truly unnecessary. I will never ever use Sears for anything, like ever again, ever! Sears is a deplorable company and that is exactly what my BBB claim will read!
Erin R,
Munds Park, AZThanks
Khalid. Was fast and efficient and my washing machine is working great now
Candace M,
Costa Mesa, CASqueak is gone
Friendly and informative Took care of squeak and thoroughly inspected the dryer. Took extra time to anser all my questions
Stephanie L,
Jacksonville, NCQuick!
New dishwashers last a longer than the old ones - I goofed. Thank you
Charles,
Hampton, VA