Amana Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
1.9K
Average Rating
4.7/5
Oven
He was very knowledgeable and timely to the service appointment.
Scale Z,
Stony Point, NY5
He was very polite, and professional. I hope I get him when I need service again.
Frank B,
Cadiz, OHMarkeith
Marketing did a good job of diagnosing the problem and providing helpful information about the unit.
Minnie P,
Tuscaloosa, ALGood service
The technician was knowledgeable and professional. He gave me options on getting the washer repaired.
Don C,
Sunbury, OHLearning Experience
Seth was quick on is trip and as a first time home buyer explained everything about taking care of my washer & dryer. Can't thank him enough.
Matt M,
Highland, MIWasher repair
Thank you Kenneth. Did a great job sorry about the mess
Carla T,
Sulphur Springs, TXSummary of service
Michael has great knowledge and experience in what he does and works hard to please his customers. On the other hand artificial intelligence does nothing for the company or customer because there is no brain behind it. When using a computer without putting a human being to make appointments only half the job is accomplished. What about the times that the customer receives no message to respond to the system to acknowledge the appointment and there is no technician is sent. What happened to me is the work is shown as complete and no technician was at my house What a mess. I felt as if no one believed me. I was trying to find a human to talk to. It took a while. Claims were filed but I had no idea where and what for. I was contacted by an individual who told me that they had proof that a person showed up at my house and that the service was provided. After many emails back and forth that person finally realized that nobody had done anything at my house. Bottom line is company went AI.and fired all the people except the technicians. Not smart!!!
Aimee S,
Richlands, NCWashing machine repair
He was very knowledge, fast and friendly. He made sure the washing machine was working properly before he left.
Beth H,
Spencer, INExcellent Service
Corey provided excellent service. He did a thorough diagnostic on my appliance and took the time to explain what he did and the issue I was having. I will continue to use Sears home services as a result of this experience with him.
Monique J,
New Orleans, LA5/5
I am happy with service and representtive & he did wonderful job.
Sham V,
Lorton, VA