Amana Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
1.9K
Average Rating
4.7/5
Messy repair
Shaquon completed the task. I am very grateful for the new part. I wish he would have cleaned up after himself. He put the old part in the box that housed the new part and left it in my kitchen. He asked for 2 towels, used them, and left one in the kitchen sink and one on the floor. He left trash on the floor.
A not quite satisfied customer,
Conyers, GARepair appointment for our Refrigerator/Freezer
The technician was on time, very polite gentleman, this was the second appointment ( this time to install new needed parts).He recommended to start the Refrigerator and left, however about 30 mins after he left, the refrigerator and freezer was extremely hot, so we need another appointment, please take care of this. We will appreciate your help.Thanks
Bartolome C,
Wellesley, MACracked stove top
He could have checked thr burners better. The guy living in apartment says burners got hot than cool off. He only ran burners for short time
Andy Wolf,
Beulah, NDPleasant
Appreciate him helping us,. Washer is not working he left is washing but never let it complete a full wash. Tried to call him five minutes later and missed him.. Now I've been on hold 45 min. The three star is for having to be on hold.
Claudia L,
San Diego, CANot happy!
He found an obvious problem, dirty condenser he cleaned it and said that should take care of the problem, it did not. I checked it in the AM ,it was sitting on 47degrees same as it was before service. Now I have to wait 4 days for another service call. Not happy
Russell V,
Portland, TXTired/frustrated
The tech was fine. I'm just frustrated that my washer keeps leaking and no one can find the leak. Then was to explain to me how to wash clothes. My loads are medium to small
Cathy M,
Woodbridge, VATechnician was AWESOME! Scheduling with SEARS is POOR
Our technician was fantastic. He diagnosed the problem fast, ordered the part that we needed and was very professional. The Sears scheduling system is very poor though. The second appointment to actually install the fridge part, no one showed up for. I had to call my home warranty in order for them to patch me through to actually talk to someone from Sears. You can't talk to a real person at all on their appointment scheduling number! According to them they had a technical error and that is why no one showed up. We had to reschedule for the following week but then they pushed our appointment back even further. We ended up going over 2 weeks without a fridge due to their scheduling system. They need to fix that!
Alyssa U,
Baldwin, WINot happy
The technician was polite. However he never tested the dishwasher. It still is not drying the dishes. Please send someone back to fix it correctly
Steven G,
Norman, OKAmana washer
Didn't plug my washer back into the outlet and put the machine back in place . This 79 year old woman had to maneuver it out more and get a step ladder to plug it back into the proper place. Then I had to walk it back and forth to get it into place. Repair work was fine but disappointed about the rest. First appointment, Glenn was great, but maybe I just expected too much this time !
Betty H,
Cpe Girardeau, MOA/C repair
the A/C has gone bad already not even a month ,same problem not fixed
Sheila C,
Bedford, IN