Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Very professional, efficient and thorough.
February 26, 2026
Overall rating

Second time he's done service for us, always does a great job!

Nancy L,

Bellingham, WA
Very professional
February 26, 2026
Overall rating

Expert level knowledge, courteous, professional, timely, communicative.... Etc. Etc.. 😀

Adam J,

Elmira, NY
Knowledgeable. Professional
February 26, 2026
Overall rating

Jim called to give me notice of his anticipated arrival time. He demonstrated a knowledge of the appliance and quickly made the requisite repairs. He explained the process and answered the questions that I had. A seamless repair. Thank you

Katherine W,

Scarborough, ME
Diane
February 26, 2026
Overall rating

David was very courteous and kind. He taught me alot about my washing machine and fixed the problem immediaely.

Diane R,

Chagrin Falls, OH
Service and knowledge
February 26, 2026
Overall rating

George was amazing and even fixed an additional problem with the rubber seal around our freezer. Very personable and professional. If I could I would have given him a 10. 👏 If we ever require service again, I will definitely ask for George or Hector to service our refridgerator. 😃 In addition, Hector was the first technician to come and find out the problem with our ice maker. I would also give him a 10 if I could. Both of them were amazing 😊 Thanks to both of you. Darla and William Loyed

William L,

Longwood, FL
Repair of oven
February 26, 2026
Overall rating

Very pleasant and knowlegeable. Was able to fix my oven in no time.

Mary P,

Staten Island, NY
very professional and provided great service I give 5 stars
February 26, 2026
Overall rating

Eduardo very knowledgeable and very professional repairing my refrigerator. He is a great asset for Sears. Eduardo is a reason why I remain loyal to Sears Products.

Richard M,

San Antonio, TX
Great service
February 26, 2026
Overall rating

Tyler is awesome! Prompt service and knowledgeable about all appliances

Kim G,

Arcade, NY
Exceptional
February 26, 2026
Overall rating

The technician was very friendly and knowledgeable and took great care in making the appliance work properly.

Christy T,

Columbus, MS
Jim did a great job fixing our washer
February 26, 2026
Overall rating

He was knowledgeable and easy to get along with. We were happy with him.

Alice B,

Weeki Wachee, FL