Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Fantastic technician
February 26, 2026
Overall rating

He was very helpful and knowledgeable! Excellent communication and sold me on purchasing a home warranty!

Jacqueline M,

Edgewood, MD
SEARS tech – excellent
February 26, 2026
Overall rating

Madjid was excellent!! Very professional. Very courteous. Issue solved with no complications.

Tom S,

Sterling, VA
Great service checking our washer
February 26, 2026
Overall rating

Travis was great! Very polite and knowledgeable. Once the diagnostic was complete, he explained the situation and our options. We would call on him again.

Rick R,

Hilo, HI
Refrigerator repair
February 26, 2026
Overall rating

Isaac D immediately diagnosed the problem. He listened to my recording of the sound, confirmed his diagnosis and proceeded to fix it. He was very smart, knew his job and his product, very respectful, nice dressed.

Jackie A,

Palestine, TX
Refrigerator
February 26, 2026
Overall rating

He is really professional. He was quick and handyman Good job

Antranik C,

El Cerrito, CA
Competent technician
February 26, 2026
Overall rating

He worked long and hard to try to get my fridge working again. It was in a difficult position to work. He never complained. Thank you.

Kathie L,

St Petersburg, FL
Warranty Service
February 26, 2026
Overall rating

Technician David was very professional and caring each occasion he came to work on my GE Profile stove.

Ruth A,

Winlock, WA
Sears' technician
February 26, 2026
Overall rating

Sears' technician, Sean, was very efficient, effective in repairing the furnace problem, friendly, and professional.

Andrew T,

Washington Township, OH
Excellent Service from Technician - Adam
February 26, 2026
Overall rating

Adam did an excellent job in identifying the problem, ordering the necessary parts in a timely fashion, and then returning the next day to install the parts and demonstrate that my dryer was fixed. (The Sears "AI" service system needs a lot of work. It was very frustrating to use (even misspelled my name). In addition, I got erroneous and confusing text messages from the system which after reading them, I ignored.)

Paul C,

Christiansburg, VA
Washer Repair
February 26, 2026
Overall rating

Great service tech. Good communication skills. Very knowledgeable about repairs.

Kelvin M,

Marion, AL