Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

198.7K


Average Rating

4.7/5

Refrigerator repair
January 24, 2026
Overall rating

Scott came in with lots of experience to quickly diagnose and then fix the issue using a part from the truck.

Bob L,

Dothan, AL
Technician was great
January 24, 2026
Overall rating

Technician went above and beyond the service call And was awesome

Terry M,

Arora, NC
Tech
January 24, 2026
Overall rating

Excellent prompt service on time clean and neat . Would use again

James L,

Macomb, MI
Refrigerator repair
January 24, 2026
Overall rating

A repair man did a great job not so impressed with our warranty company choice home warranty. That was a big run around. We were without a refrigerator for almost a month could've been here on Friday told us they had to order another fan so they couldn't come until the following Thursday that was the second cancellation and rescheduling we did not receive a second fan. It was here all along and we had to wait another week and the repair took about 20 minutes.

Randy C,

Amarillo, TX
Tracy
January 24, 2026
Overall rating

Tracy was very pleasant and helpful. He also was very thorough. If we ever needed a repairman we would want him

Bonnie M,

Painted Post, NY
Washer
January 24, 2026
Overall rating

He was great very knowledgeable he explained everything to me great job.

Jerry G,

Columbus, GA
Freezer door replacement
January 23, 2026
Overall rating

Great service; technicians were on time and took care of replacing my Samsung freezer door which was leaking water from the handles. Problem was resolved and freezer is working with no water dripping from door handles. I only wish they could take the old door to the dump as it is very large!

Janice Q,

Hilo, HI
Great experience
January 23, 2026
Overall rating

Our problem ended up being an intermittent breaker issue so Don couldn't resolve the issue directly, but he was very helpful at idenfitying the problem and ruling out the device. A new breaker later, we're all good again.

Scott K,

Monroe, WA
Great Service!
January 23, 2026
Overall rating

Rick was on time and fixed the fridge quickly and was very courteous.

Charlescynt P,

Cooper, TX
Outstanding Service
January 23, 2026
Overall rating

Mr. Ahmed arrived to my house on time as scheduled to fix my dryer. He has done an outstanding job. He came well prepared with all the needed parts and completed the work in one visit. Thank you very much for providing excellent service. I look forward to using your service in the future if needed.

Martine C,

Homestead, FL