Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

200.2K

Average Rating

4.7/5

Great service
February 26, 2026
Overall rating

Communication of arrival time and professional. Great service and quick.

Tonia T,

Crofton, MD
Isaac is exceptional
February 26, 2026
Overall rating

Isaac is a knowledgeable, professional, and friendly technician. He is experienced with a lot of different washer and dryer models. He fixed our issue promptly. I wish we could get Isaac every time! Consider it yourself lucky if you get assigned Isaac.

Laurie V,

Torrance, CA
Worker
February 26, 2026
Overall rating

Good guy good work professional very knowledgeable quick and fast

Donald F,

Syracuse, NY
Prompt and knowledgeable
February 26, 2026
Overall rating

Eric provided excellent service fixing my washer. He was very prompt and knowledgeable. I would definitely call Sears Home Services again.

Faye T,

Cocoa, FL
Washing machine repair
February 26, 2026
Overall rating

Very nice technician comes when he says he will.Very knowledgeable

Ranay G,

Salineville, OH
Finally have tech service
February 26, 2026
Overall rating

I was so glad to see Justin yesterday. It has taken 3 months to have my refrigerator repaired. Justin finished the job well. All of the technicians have been great. It's just been all the no shows supposedly scheduled that have not shown up or Sears has redirected that have been exhausting to me.

Caroline M,

Jackson, TN
joel
February 26, 2026
Overall rating

grate job very helpful very respectful use his time wisely

Karen B,

Tallahassee, FL
Missing on buttons
February 26, 2026
Overall rating

Good friendly service, Paul solved and fixed our problem and explained some operations of the range.

Kathy R,

Cheyenne, WY
Supreme customer service
February 26, 2026
Overall rating

Bob was so pleasant, friendly and knowledgeable about fixing the problem that I had with my snowblower. He did everything to make me feel extremely confident in dealing with the next snowstorm or any snowfall that comes my way.

Nicholas C,

Oyster Bay, NY
Great service
February 26, 2026
Overall rating

Jordan B was timely and professional. He explained his diagnoses, and he also ordered the parts in my presences. Based on these actions; he was also able to set my next appointment to install the new part. The process was stress-free. Thanks Jordan B.

Jacqueline W,

Jamaica, NY