Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

198.7K


Average Rating

4.7/5

Dishwasher
January 24, 2026
Overall rating

Fast & efficient Kept work area clean. He wore shoe covers to keep my kitchen floor clean.

Lorroli B,

Schererville, IN
Technician
January 24, 2026
Overall rating

Professional, on time and very helpful. Would refer him again.

Faye T,

Auburn, CA
Freezer Repair
January 24, 2026
Overall rating

Terrence was very friendly and did a nice job fixing my problem.

Louis D,

Myrtle Beach, SC
Good repair man, less good AI
January 24, 2026
Overall rating

The AI misheard my last name, so the repair man couldn't find my name on the door buzzer, and there was no way to confirm it or correct it. It still thinks my last name is Four. A real person definitely would have questioned that last name and made me spell it. Otherwise, it was an easy process and we were able to get an appointment the next day. And the repair man fixed our problem.

Joseph F,

Valley Village, CA
Dishwasher
January 24, 2026
Overall rating

Michael took his time to diagnose the problem. He was very professional. He kept me informed on his progress.

Stewart L,

Tucson, AZ
Ice maker repair
January 24, 2026
Overall rating

George was on time, called ahead and was efficient in the repair.

Johnellen J,

Deltona, FL
Mark Arrington
January 24, 2026
Overall rating

Terry was very professional. He quickly identified and resolved the problem with our dryer.

Markdavette A,

Bear, DE
Very Impressed
January 24, 2026
Overall rating

Charles really knows his stuff. He quickly diagnosed the issue with my washing machine, clearly showed me what was wrong, and fixed it efficiently. Based on my description alone, it was obvious he'd seen this problem many times before and knew exactly how to handle it. What really stood out was the time he took to explain what caused the issue and how to prevent it from happening again. I truly appreciate being educated instead of just getting a quick fix—his insight was invaluable.

Gina B,

Naperville, IL
Home owner
January 24, 2026
Overall rating

Very thorough, did a great job. Also, very polite and professional.

Pam W,

Cleburne, TX
Nice job
January 24, 2026
Overall rating

Thomas was polite, thorough, and efficient. Arrived on time was informative.

James D,

Ypsilanti, MI